Transaction Specialist

2 days ago

Bengaluru, Karnataka, India Chase- Candidate Experience page Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Introductory Market Language

This role is essential in enhancing the customer experience by managing ATM exceptions and making informed decisions on customer claims, including deposit, withdrawal, and payment claims. The position requires strong analytical and decision-making skills to effectively resolve customer requests and help the bank mitigate potential losses.

As a Transaction Specialist within the ATM Exceptions Management Team, you will play a crucial role in enhancing the customer experience by managing ATM exceptions and making informed decisions on customer claims. You will have the opportunity to apply your analytical and decision-making skills to resolve customer requests effectively and help the bank mitigate potential losses.

Job Responsibilities

  • Ensure sound understanding of the Standard Operating Procedure
  • Analyze cases and apply resolutions methods as per SOP guidelines
  • Manage case inventory & ageing as per pending guidelines
  • Refer and transfer complex issues/inquiries to Subject matter expert & Team Leader
  • Enhance customer experience by meeting customer impact accuracy levels and reducing case resolution turnaround time
  • Ensure processing discipline by meeting non customer impact accuracy levels and respond to escalations with a sense of urgency
  • Take active participation in PMR, Q-board, and team huddle and also identify areas for process improvement
  • Complete the assigned trainings in time

Required qualifications, capabilities and skills

Graduate in Commerce  or Graduate in any stream with 0+ Years of experience 
Basic understanding of Accounting Knowledge
Oral & written communication skills
Adaptability to change
Attention to detail
Ability to work as a team

  • Transaction Specialist

    3 weeks ago

    Bengaluru, Karnataka, India JP Morgan Chase Full time

    Transaction Specialist Description: Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a dynamic environment where every day brings new challenges and opportunities. As a Transactions Specialist II within JPMorganChase, you will play a crucial role in processing and servicing transactions, ensuring...

  • Transaction Specialist

    3 weeks ago

    Bengaluru, Karnataka, India JP Morgan Chase & Co. Full time

    Job DescriptionJoin Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a dynamic environment where every day brings new challenges and opportunities.As a Transactions Specialist II within JPMorganChase, you will play a crucial role in processing and servicing transactions, ensuring smooth operations for...

  • Transaction Specialist

    3 weeks ago

    Bengaluru, Karnataka, India JP Morgan Chase Full time

    : Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a dynamic environment where every day brings new challenges and opportunities. As a Transactions Specialist II within JPMorganChase, you will play a crucial role in processing and servicing transactions, ensuring smooth operations for all...

  • Transaction Specialist

    2 weeks ago

    Bengaluru, Karnataka, India JPMorganChase Full time US$ 60,000 - US$ 1,00,000 per year

    JOB DESCRIPTION Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a dynamic environment where every day brings new challenges and opportunities. As a Transactions Specialist II within JPMorganChase, you will play a crucial role in processing and servicing transactions, ensuring smooth operations...

  • Financial Transaction Specialist

    2 weeks ago

    Bengaluru, Karnataka, India beBeeAccountability Full time US$ 7,00,000 - US$ 10,00,000

    Job Title: Accounts Payable AnalystFinancial Transactions SpecialistKey Responsibilities: Process and analyze financial transactions to ensure accuracy and compliance with company policies. Identify and resolve discrepancies in accounts payable and accounts receivable. Collaborate with internal teams to improve financial processes and procedures. Analyze...

  • Transactional Financial Operations Specialist

    2 weeks ago

    Bengaluru, Karnataka, India beBeeFinancial Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Title: Transactional Financial Operations SpecialistWe are seeking a skilled professional to join our team in handling and processing financial transactions submitted on paper and through various digital channels.The ideal candidate will have strong analytical skills, attention to detail, and ability to work accurately and efficiently under pressure.The...

  • Financial Transaction Specialist

    2 weeks ago

    Bengaluru, Karnataka, India beBeeAccounting Full time ₹ 30,00,000 - ₹ 45,00,000

    Job TitleWe are seeking a skilled professional to join our team as an Accounts Payable Specialist. In this role, you will be responsible for ensuring the accuracy and timeliness of financial transactions.About the Role:The successful candidate will have strong attention to detail and organizational skills, with excellent communication and problem-solving...

  • Transaction Monitoring Specialist

    2 weeks ago

    Bengaluru, Karnataka, India beBeeTransaction Full time ₹ 2,00,000 - ₹ 6,00,000

    Job Title: Transaction Monitoring SpecialistThe primary objective of this role is to ensure the accuracy and timeliness of all transactions processed within the organization. This includes the processing of complex and time-critical transactions on behalf of internal and external clients, as well as the handling of cash-related investigations.This position...

  • Transaction Banking Specialist

    2 weeks ago

    Bengaluru, Karnataka, India beBeeBusiness Full time ₹ 1,04,000 - ₹ 1,30,878

    Role OverviewWe are seeking a results-driven professional to take on the key role of Transaction Banking Specialist. As a critical member of our team, you will play a pivotal part in driving business growth and expansion.">Key Responsibilities:Generate and grow CASA balances and fee income through effective sales strategies and customer engagement.Develop...

  • Transaction Monitoring Professional

    2 weeks ago

    Bengaluru, Karnataka, India beBeeTransactionMonitoring Full time ₹ 80,00,000 - ₹ 1,99,99,999

    Job Title:Transaction Monitoring Specialist">Job Description:We are seeking an experienced Transaction Monitoring Specialist to join our team. The ideal candidate will have a strong background in transaction monitoring, sanctions, and Know Your Customer (KYC) concepts.The successful candidate will have experience in conducting research, analyzing complex...