Transaction Specialist

5 hours ago

Bengaluru, Karnataka, India JPMorgan Chase Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Introductory Market Language

ACES Operations processes and clears checks and exceptions related items that are acquired at JPMorgan Chase ATMs. The group also reviews and resolves ATM deposit exceptions, payment exceptions, ATM withdrawal exceptions, makes cash and customer adjustments, and processes consumer ATM deposit discrepancies. Mitigates ATM deposit fraud; reviews missing ATM deposits and notifies customers; resolves cash, check and adjustment differences for ATM outages.

As a Transaction Specialist within the ACES Operations team, you will play a crucial role in processing and clearing checks and exceptions related to ATM transactions. You will ensure operations meet production standards, resolve ATM deposit discrepancies, and mitigate deposit fraud. Your expertise in ATM Claims and Exception Services will be vital in training new hires and engaging in process improvements. This role offers an opportunity to enhance your problem-solving skills and contribute to a team focused on excellent client service.

Job Responsibilities:

Monitor daily operations to ensure all activities meet established production standards.Observe production processes and equipment, ensuring compliance with specifications, and initiate or recommend necessary adjustments.Communicate inspection results to the team, providing coaching and recommending corrective actions as needed.Address and resolve subject matter expert (SME) queries promptly.Manage case inventory and monitor ageing in accordance with pending guidelines.Collaborate with the UL team on revisions to standard operating procedures (SOPs).Share process updates, quality feedback, and unique scenarios during team meetings, and document minutes of meetings (MOM).Identify the need for refresher training and deliver appropriate learning sessions to team members.Oversee new hire training and support their progression along the learning curve.Actively participate in operations calls with site partners to ensure alignment and issue resolution.Complete all assigned trainings within the required timelines and monitor general ledger ticket postings for accuracy.
 

Required Qualifications, Skills and Capabilities

  • Extensive expertise in ATM Claims and Exception Services (ACES) processes.
  • Graduate in Commerce or any stream, with over 3 years of banking experience.
  • Proficient in MS Office applications.
  • Strong oral and written communication skills.
  • Deep process and business knowledge.
  • Highly adaptable to change.
  • Excellent client focus and customer care practices.
  • Exceptional attention to detail.
  • Effective problem-solving abilities.
  • Strong team player with collaborative skills.
  • Thorough understanding of business processes and procedures.

  • Transactions Specialist

    2 weeks ago

    Bengaluru, Karnataka, India JPMorgan Chase Full time

    Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a dynamic environment where every day brings new challenges and opportunities.As a Transactions Specialist II within JPMorganChase, you will play a crucial role in processing and servicing transactions, ensuring smooth operations for all customer...

  • Transaction Monitoring Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Prodigy Hunters Full time ₹ 3,60,000 - ₹ 90,00,000 per year

    We're Hiring Transaction Monitoring SpecialistAre you an experienced professional in Anti-Money Laundering (AML) looking for your next challenge? We are seeking skilled individuals to join our team in Transaction MonitoringJob DetailsRole: Transaction Monitoring SpecialistExperience: Minimum 2 years of experience in Transaction Monitoring (TM), Enhanced Due...

  • Transaction Specialist

    12 hours ago

    Bengaluru, Karnataka, India JPMorgan Chase Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Join our Virtual Payment Center team and play a vital role in global payment processing. Be part of a dynamic environment where accuracy and client service are paramount. Grow your career with us as you support international transactions and drive operational excellence.Job Summary As a Transactions Specialist within the Virtual Payment Center, you will...

  • Hiring For Transaction Monitoring

    2 weeks ago

    Bengaluru, Karnataka, India Glympse Human Capital Services Full time ₹ 4,50,000 - ₹ 6,00,000 per year

    Job descriptionProfile -: Senior Associate ( Anti money laundering )Languages req: Excellent English communicationRequirement -: Good Communication SkillsExp-: 3- 6 yrsShifts: Rotational ,Salary : 7.5L fixed + IncLocation : BangaloreJob Overview:The AML Analyst/Officer/Investigator is responsible for supporting the company's efforts in detecting, preventing,...

  • Associate Specialist Participant Transaction

    1 week ago

    Bengaluru, Karnataka, India Empower Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and...

  • Transaction Monitoring, AML FCO APAC

    2 weeks ago

    Bengaluru, Karnataka, India Deutsche Bank Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    In Scope of Position based Promotions (INTERNAL only)Job Title: Transaction Monitoring, AML FCO APAC - NCTLocation: Bangalore, IndiaJob Description:Transaction monitoring (TM) is an essential element of the Anti-Money Laundering (AML) policy within Deutsche Bank (DB). DB is required to monitor transactions and undertakes a risk based approach towards...

  • Transaction Banking

    2 weeks ago

    Bengaluru, Karnataka, India Goldman Sachs Full time

    What We DoAt Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and individuals.Who We...

  • Transaction Banking

    1 week ago

    Bengaluru, Karnataka, India Goldman Sachs Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job DescriptionWhat We DoAt Goldman Sachs, we connect people, capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking, securities and investment management services to a substantial and diversified client base that includes corporations, financial institutions, governments and...

  • Sales Specialist

    2 weeks ago

    Bengaluru, Karnataka, India 27 Estates Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company Description27estates is a real estate company that focuses on buying, building, transacting, occupying, and investing in prime real estate in South India. The company deals with ambitious clients and is seeking individuals who are dedicated to working with such clients.Role DescriptionThis is a full-time on-site role as a Sales Specialist located in...

  • Sales Specialist

    1 week ago

    Bengaluru, Karnataka, India Adarsha Interiors Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Sales Specialist located in Bengaluru. The Sales Specialist will be responsible for generating and maintaining client relationships, providing exceptional customer service, and achieving sales targets. Day-to-day tasks include meeting with clients,...