Customer Success Analyst

2 days ago

Bengaluru, Karnataka, India LinkedIn Full time ₹ 9,00,000 - ₹ 12,00,000 per year

This is a 12 months fixed term contract role

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.As a Customer Success Analyst, you will partner closely with internal partners to ensure our largest corporate customers realise the maximum value from their investment into LinkedIn's Talent Solutions products. You will partner with the Sales and Customer Success teams deliver strategic and operational data asks, ultimately supporting customer relationships. This is a highly collaborative role, which requires excellent analysis skills, organization, prioritization, clear communication, stakeholder management, and an interest in developing your technical skillset.

Responsibilities:

  • Maintains a detailed knowledge of LinkedIn's products and the impact they can have for our customers.
  • Assists in the process of creating customer value and operational reviews including project management of the process, providing analytical insights, consolidating format, proofreading, and pulling standard reports.
  • Completes report creation for customers using multiple systems to help customers understand the impact of LinkedIn partnership.
  • Works cross-functionally with internal LinkedIn partners (Sales, CSM, Insights, etc.) in support of customer value demonstration/ ROI goals.
  • Helps design and sustain account team organizational systems in partnership with cross-functional partners (i.e., creation/management of team communication channels, etc.).
  • Uses advanced analysis skills (SQL, pivot tables, formulas, and x-lookups) to compile multiple data reports.
  • Partners closely with CSMs to prioritize projects based on customer maturity.

  • Customer Success Operations Analyst

    2 days ago

    Bengaluru, Karnataka, India Weave Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    This position supportsTrueLark, a recently acquired brand under theWeaveumbrella. While you'll be employed by Weave, your work will directly contribute to the TrueLark product and team.TrueLarkis an AI-powered virtual receptionist designed for appointment-based small and medium-sized businesses. Its agentic AI platform manages scheduling, rescheduling, and...

  • Customer Success Operations Manager

    17 hours ago

    Bengaluru, Karnataka, India Responsive Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Responsive, formerly RFPIO, is looking for a dynamic Customer Success Operations Manager to partner with and support our growing Customer Success team. As a key member of the Customer Success Operations team, you'll work closely with Customer Success leadership, as well as manage an offshore team of data analysts and systems administrators. You can expect to...

  • Customer Success Manager

    6 days ago

    Bengaluru, Karnataka, India Tracxn Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    This is a leadership role involving building and managing a team of key account managers. You will have to develop a thorough understanding of Tracxn's SaaS product and offerings, understand customer use cases and drive customer engagement. You will be responsible for streamlining processes for the entire customer lifecycle from onboarding to churn. Customer...

  • Customer Success

    4 days ago

    Bengaluru, Karnataka, India HappyLocate Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionHappyLocate, established in 2016, simplifies employee relocations across 16,000+ pin codes with advanced technology and customized solutions. From house shifting and pet relocation to office moves and house search assistance, HappyLocate ensures efficient management from planning to post-move support. Join our growing list of satisfied...

  • Customer Success

    17 hours ago

    Bengaluru, Karnataka, India Info Edge Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Customer Success - Naukri (Zwayam) About the Role The Customer Success team of Zwayam is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as the primary contact point for Zwayam's customers. You will manage a set number of assigned accounts, maintaining a continual focus on the customer's business goals to improve their...

  • Customer Success Manager

    2 days ago

    Bengaluru, Karnataka, India Halliburton Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the...

  • Customer Success

    2 weeks ago

    Bengaluru, Karnataka, India LeadSquared Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    At LeadSquared, our Customer Success team is essential to our growth and customer satisfaction. We're seeking motivated professionals who excel at nurturing customer relationships, guiding them from onboarding through adoption, and ensuring they achieve their business goals using our platform.What You'll DoSeamless Onboarding & AdoptionFacilitate smooth...

  • Manager, Customer Success Analytics

    1 week ago

    Bengaluru, Karnataka, India Kaseya Careers Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya's best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong...

  • Customer Success Manager

    2 days ago

    Bengaluru, Karnataka, India Mindtickle Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description Who we are Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. Were honoured to be recognized as a Leader in...

  • Customer success manager

    4 days ago

    Bengaluru, Karnataka, India Gushwork Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    is a pioneering B2B Software & Services company that combines human expertise with advanced AI technology to deliver exceptional SEO services. In just one year since our launch, we've partnered with over 200+ businesses, driving their success through our innovative approach to AI-assisted SEO. Backed by top global investors like Lightspeed, B Capital, and...