Customer Success

10 hours ago

Bengaluru, Karnataka, India HappyLocate Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Company Description

HappyLocate, established in 2016, simplifies employee relocations across 16,000+ pin codes with advanced technology and customized solutions. From house shifting and pet relocation to office moves and house search assistance, HappyLocate ensures efficient management from planning to post-move support. Join our growing list of satisfied customers and experience reliable services. For more details, visit:

Role Description

This is a full-time, on-site role for a Customer Success position located in Bengaluru. The Customer Success role involves ensuring customer satisfaction, providing support, and addressing inquiries and issues promptly. Day-to-day tasks include maintaining customer relationships, offering exceptional service, and utilizing analytical skills to resolve customer concerns effectively.

Qualifications

  • Exceptional Customer Satisfaction and Customer Service skills
  • Strong Customer Support and Communication skills
  • Excellent Analytical Skills
  • Proficiency in resolving customer concerns efficiently
  • Experience in customer success or a similar role
  • Bachelor's degree in Business, Marketing, or a related field

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