
Gainsight Developer
2 days ago
The role involves end-to-end solution design and delivery by translating Customer Success (CS) and VOC team requirements into actionable JIRA stories, refining them through stakeholder discussions, and implementing tested solutions in Gainsight. It includes creating enablement documentation, managing scorecards, success plans, and opportunity processes, integrating usage data to drive health scores and CTAs, and customizing company structures and dashboards. The position also focuses on strategic planning by exploring unused Gainsight features, analyzing churn data, and fostering innovation through idea reviews and sprint allocations. Additionally, the role requires leading a small technical team, documenting architecture changes, fixing production bugs, and ensuring smooth execution of CS initiatives.
- Bachelor's degree in Computer Science, Information Systems, or related field.
- 5+ years of experience in technical support or engineering roles, preferably in SaaS environments.
- 2+ years of hands-on experience with Gainsight administration or support.
- Strong understanding of customer success processes and data models.
- Proficiency in SQL, APIs, and data integration tools (e.g., Salesforce, Snowflake, Segment).
- Familiarity with Gainsight features like Rules Engine, Journey Orchestrator, and Reporting.
- Excellent problem-solving, communication, and interpersonal skills.
- ITIL, Gainsight Admin Certification, or other relevant certifications are a plus.
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Gainsight Developer
2 weeks ago
Pune, Maharashtra, India Munif Enterprise Consulting Full time ₹ 1,04,000 - ₹ 1,30,878 per year5+ years Exp1 Year DurationSkills- JD Attached• Bachelor's degree in Computer Science, Information Systems, or related field.• 5+ years of experience in technical support or engineering roles, preferably in SaaS environments.• 2+ years of hands-on experience with Gainsight administration or support.• Strong understanding of customer success processes...
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Senior Gainsight Developer
13 hours ago
Pune, Maharashtra, India Emperen Technologies Full time ₹ 20,00,000 - ₹ 25,00,000 per yearRole Description : This is a contract role for a Senior Gainsight Developer located in Pune, with some work-from-home flexibility as a hybrid role. The Senior Gainsight Developer will be responsible for developing and maintaining Gainsight solutions, collaborating with cross-functional teams, implementing scalable software solutions, and writing clean,...
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Senior Gainsight
3 days ago
Pune, Maharashtra, India BMC Software Full time US$ 34,000 - US$ 52,000 per yearCountryIndiaStateMaharashtraCityPuneDate Published23-Sep-2025Job ID45771TravelYou may occasionally be required to travel for businessLooking for details about our benefits?Description and Requirements"At BMC trust is not just a word - it's a way of life"We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the...
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Manager, Digital Customer Experience
18 hours ago
Pune, Maharashtra, India Icertis Full time ₹ 15,00,000 - ₹ 25,00,000 per yearIcertis Customer Experience and Success Management is seeking a dynamic and results-driven individual to lead and manage customer adoption initiatives. In this role, you will design and execute data-driven, scalable adoption campaigns aimed at improving customer engagement and usage. You'll collaborate with cross-functional teams to develop impactful content...
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Sales Technology Specialist
3 weeks ago
Pune, Maharashtra, India Avalara Technologies Full timeJob DescriptionSales Technology Support:- Assist to maintain prospecting sales technologies, including Outreach, Gong, 6Sense, Gainsight, LinkedIn, ZoomInfo.- Ensure seamless data flow and operational efficiency between multiple systems, including the CRM.- Evaluate current sales technologies and provide recommendations for improvements for tool efficiency-...
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Technical Business Analyst
5 days ago
Pune, Maharashtra, India Zywave Full time ₹ 6,00,000 - ₹ 18,00,000 per year𝐖𝐞'𝐫𝐞 𝐇𝐢𝐫𝐢𝐧𝐠 | 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐀𝐧𝐚𝐥𝐲𝐬𝐭 – 𝐏𝐮𝐧𝐞, 𝐈𝐧𝐝𝐢𝐚Zywave is expanding its 𝐆𝐥𝐨𝐛𝐚𝐥 𝐂𝐚𝐩𝐚𝐛𝐢𝐥𝐢𝐭𝐲 𝐂𝐞𝐧𝐭𝐞𝐫 (𝐆𝐂𝐂) in India and we're looking for a...
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Senior Manager, Go Live
3 weeks ago
Pune, Maharashtra, India Avalara Technologies Full timeJob Description- Customer Success Implementation:You will have to provide technical solutions to customer challenges and lead complex implementations involving Avalara products, including ERP, POS, and eCommerce platforms.- Leadership Best Practices:You will guide customers through best practices, fostering a culture of excellence and zero defects.-...
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Salesforce Administrator
2 weeks ago
Pune, Maharashtra, India Zywave Full timeRole Overview :We are looking for a Salesforce Administrator to join our growing team in Pune.The role will serve as the primary administrator for Salesforce platforms, ensuring smooth operations, user support, and system enhancements.You will work closely with cross-functional stakeholders including Sales, Marketing, Operations, and IT to configure,...
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Customer Success Manager
2 days ago
Pune, Maharashtra, India Princeton IT America Full time ₹ 80,000 - ₹ 10,00,000 per yearob Title: Customer Success ManagerLocation: Pune, MaharashtraExperience Required: 5+ YearsAbout the RoleWe are looking for an experienced and proactive Customer Success Manager to join our Pune team. This role is responsible for building long-term customer relationships, ensuring successful adoption of our solutions, and driving measurable business outcomes...
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Customer Success Operations Manager
3 weeks ago
Pune, Maharashtra, India Cequence Security Full timeCustomer Success Operations Manager OverviewWe are seeking a Customer Success Operations Manager to power the backbone of our Customer Success team. This role is focused on tooling, reporting, and process improvement, ensuring our Technical Success Managers (TSMs) have the systems and insights they need to deliver value to customers. You will own the...