Sales Operations Manager

Country

India

State

Maharashtra

City

Pune

Date Published

08-Oct-2025

Job ID

45865

Travel

You may occasionally be required to travel for business

Looking for details about our benefits?

Description and Requirements

"At BMC trust is not just a word - it's a way of life"

We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation

We are the Technology and Automation team that drives competitive Advantage for BMC by enabling recurring revenue growth, customer centricity, operational efficiency and transformation through actionable insights, focused operational execution, and obsessive value realization.

From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 86% of the Forbes Global 50, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.

Here is how, through this exciting role, YOU will contribute to BMC's and your own success:

1.Oversee and optimize the GTM platform tools stack, including Salesforce (Sales & Marketing Cloud), Seismic, Eloqua, Gainsight, and related systems
2.Collaborate cross-functionally with Sales, Marketing, Customer Success, and other business units to understand requirements and deliver solutions
3.Conduct regular platform audits, identify gaps, and implement process improvements to enhance operational efficiency
4.Provide hands-on leadership, coaching, and mentorship to a team of GTM system administrators and analysts
5.Define and enforce best practices for system governance, data compliance, and security
6.Drive automation and standardization initiatives to improve business processes and define operational standards such as SLAs
7.Manage vendor evaluations, negotiations, and relationships for GTM platform tools and related investments
8.Stay abreast of the latest trends in technology, evaluate buy vs. build decisions, and foster a culture of innovation and continuous learning

To ensure you're set up for success, you will bring the following skillset & experience:

1. Minimum 10 years of experience in GTM systems management, sales operations, or revenue technology roles.

2. At least 2 years of people management experience, with proven ability to lead and develop teams

3. Expertise in CRM platforms (Salesforce required) and integrated GTM tools (Seismic, Eloqua, Gainsight, etc.)

4. Strong understanding of revenue operations processes, including lead-to-cash workflows

5. Demonstrated success in leading complex projects, managing global stakeholders, and driving measurable business impact

6. Hands-on experience with data management, reporting, and analytics

7. Exposure to AI/GenAI technologies and their application in business operations is highly desirable

8. Strong analytical mindset, with the ability to synthesize data into strategic actions

9. Excellent communication and stakeholder management skills in a global, multicultural environment

10. Highly adaptable, self-motivated, and comfortable working in a fast-paced, evolving environment

About You

1. You have experience with Sales Operations (GTM Systems) to lead the management and optimization of go-to-market (GTM) technology stack

2. You enjoy working cross-functionally across Sales, Marketing, Operations, and IT organizations for supporting the Operations Organization

3. You like to coach, mentor and help team members grow and excel in their areas

4. You are an innovative thinker with a passion for solving business problems and improving service quality

5. You are always eager to learn new tools and technologies, and to drive digital transformation

6. You thrive working in a global matrix organization and are passionate about driving operational efficiencies through AI, automation and standardization

Our commitment to you

BMC's culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won't be known just by your employee number, but for your true authentic self. BMC lets you be YOU

If after reading the above, You're unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 3,380,000 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.

The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.

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Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to know more and how to apply.

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