Virtual Relationship Manager

1 week ago

Mumbai, Maharashtra, India Club Mahindra Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities:

  • Contact potential or current customers to present Club Mahindra membership benefits.
  • Reach out to fresh, churned, and cold leads to convert them into sales, collect downpayments, log sales, and update systems.
  • Achieve monthly targets for unit sales and revenue.
  • Make daily sales calls, meet connected call quotas, and diligently follow up on cases.
  • Handle any customer escalations effectively (if any).
  • Encourage existing customers to upgrade to longer membership tenures, generate referrals, and finalize sales.
  • Demonstrated experience as a comprehensive sales executive, both in inside sales and field sales.
  • Proven history of consistently achieving sales targets, ideally in a virtual setting (Inside Sales).
  • Capacity to understand and effectively communicate details of the product and service to prospect customers, facilitating sales closure.
  • Calm personality & capable of managing rejection professionally.
  • Exceptional negotiation skills with an ability to resolve issues and address complaints.
  • Team-oriented mindset with the capability to thrive in high-pressure environments.

Preferred candidate profile:

  • 3+ years of work experience from Travel/Hotel/Tourism industry with minimum 1 year experience in Direct Sales (B2C Sales).
  • Proficient in communication with exceptional people skills.
  • Any management graduates.

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