Technical Customer Support Executive
5 days ago
As a Technical Support Engineer at Tata Power Solar Projects, your role will involve providing timely and professional technical support to customers via phone. You will be responsible for troubleshooting technical issues reported by customers, ensuring a timely resolution and escalating complex issues when necessary. Your duties will also include guiding clients through solutions clearly and concisely, maintaining accurate records of customer interactions, and following up to ensure customer satisfaction. Key Responsibilities: - Respond to customer inquiries and provide technical support via phone in a timely and professional manner. - Troubleshoot technical issues reported by customers and work towards a timely resolution, escalating complex issues when necessary. - Guide clients through step-by-step solutions clearly and concisely. - Keep accurate records of customer interactions, transactions, comments, and complaints. - Follow up with customers to ensure their technical issues have been resolved and their satisfaction is met. Qualifications Required: - B.Tech in EEE - Minimum 6 months experience in the solar or electrical field Please note that candidates should have their own laptop. Preference will be given to male candidates located near Aluva. The job type for this position is permanent. The benefits include health insurance and paid sick time. English language proficiency is preferred for this role. Please ensure that you have a laptop for this position. The work location is in person at Aluva.,
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Customer Support Executive
1 week ago
Kochi, Kerala, India Transight Systems Private Limited Full timeTransight System Private Limited is looking for a enthusiastic Female Customer support executive. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. An outstanding customer support executive should possess a proven track record of successful customer...
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Customer Support Executive
1 week ago
Technopark, Thiruvananthapuram, Kerala, India Advitech Technologies Private Limited Full time**About this role**: As a Support Executive, you will be the first point of contact for our users, helping them resolve issues, answer queries, and optimize their experience with our platform and training customers. You will work closely with our Customer Success, Product, and Development teams to provide timely and accurate support. You will also...
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Customer Support Executive
1 week ago
Kerala, India Jazp Full time ₹ 1,20,000 - ₹ 3,60,000 per yearCustomer Support ExecutiveIndia, Kerala | Job ID:JJA0094Posted November 13, 2024Responsibilities: -Respond to inbound tickets and queries of customers -Build lasting relationships with customers, and other team members based on trust and reliability -Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer...
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Intern-customer Support Executive
20 hours ago
Calicut, Kerala, India WHIZSOFT TECHNOLOGIES Full time**Job Title**: Intern - Customer Support Executive **Duration: 2 month** **Preference:females** We are looking for an enthusiastic **Customer Support Intern** with a background in **Shipping, Logistics, or Supply Chain Management** to join our team,As part of our support team, the intern will communicate with clients, provide software training, and help...
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Technical Support Engineer
2 weeks ago
Kerala, India ProNoesis Full time ₹ 9,00,000 - ₹ 12,00,000 per yearDescriptionWe are looking for a skilled Technical Support Engineer PAM.Location :Thrissur, Kerala (Onsite).Experience :2 to 5 years.Product Exposure :Any PAM (Sectona preferred).ResponsibilitiesProvide hands-on technical support for PAM products, especially Sectona (preferred).Take ownership of customer issues : troubleshooting, root cause analysis &...
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Customer Support Executive
2 weeks ago
Calicut, Kerala, India Ethicpro Intelligence Pvt Ltd Full time**Job Title: Customer Support Executive - Accounting Software** **Location**: Calicut **Company**: Ethicfin **Job Type**: Full-Time **About Ethicfin**: Ethicfin is a next-generation accounting software platform designed to simplify and streamline financial operations for small and medium-sized businesses. Rooted in values of transparency, reliability, and...
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Customer Support Executive
7 days ago
Kalamassery, Kochi, Kerala, India Transight Systems Private Limited Full timeTransight System Private Limited is looking for a enthusiastic Female Customer support executive. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. An outstanding customer support executive should possess a proven track record of successful customer...
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Technical Support Engineer
2 weeks ago
Kerala, India ProNoesis Full time ₹ 2,00,000 - ₹ 6,00,000 per yearDescription : We are looking for a skilled Technical Support Engineer PAM.Location : Thrissur, Kerala (Onsite).Experience : 2 to 5 years.Product Exposure : Any PAM (Sectona preferred).Responsibilities : - Provide hands-on technical support for PAM products, especially Sectona (preferred). - Take ownership of customer issues : troubleshooting, root cause...
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Technical Support Executive
4 days ago
Cochin, Kerala, , India Ewaantech Technologies Full time ₹ 5,00,000 - ₹ 15,00,000 per yearOverview: We are seeking a skilled Technical Support Specialist to provide exceptional support for users of logistics solutions platforms similar to CargoWise and Flex port (e.g., freight management, supply chain, or transportation management systems). The candidate will troubleshoot issues, assist users, and ensure seamless logistics operations for our...
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Customer Support Executive
1 week ago
Thiruvananthapuram, Kerala, India Hyve Sports Pvt Ltd Full timeWe are looking for enthusiastic and customer-focused individuals to join our support team. As a **Customer Support Executive**, you will be the first point of contact for our customers, assisting them with queries, resolving concerns, and ensuring a seamless customer experience. **Key Responsibilities**: - Resolve complaints, returns, order tracking, and...
