Manager, Engineering Services

6 days ago

Bengaluru, Karnataka, India World Wide Technology Healthcare Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per year

MUST have experience in multiple core competency practices for Infrastructure Services:

  • Route / Switch/SDWAN (Network)
  • Unified Communications (UC/UCCE/VOICE/VoIP)
  • Wireless/Mobility (WiFi)
  • Data Center
  • Security
  • Automation
  • Cloud (AWS/Azure)
  • End User Computing (EUC)

Essential Functions

  • Provide leadership to the WWT engineering team both internal and contractor
  • Provide staffing and utilization management for Professional Services engagements
  • Perform capacity planning for the pipeline of engineering engagements
  • Coach and mentor engineering staff on Professional Services best practices
  • Serve as the engineering management escalation path to customers
  • Build, maintain, and utilize subcontract relationships
  • Complete performance evaluations for engineering personnel
  • Ensure compliance with WWTs Delivery Methodology
  • Evaluate processes and recommend changes to drive higher quality and profitability
  • Provide leadership to the WWT engineering team both internal and contractor
  • Provide staffing and utilization management for Professional Services engagements

Knowledge, Skills, and Abilities

  • Excels at addressing interpersonal challenges, mediating, and helping come to a collective understanding
  • Able to flex between management styles to accommodate individual employee needs
  • Demonstrate deep caring for people and their professional development
  • Be an ambassador of our culture and model behavior that exemplifies our Core Values

Work location is Bengaluru, India

Qualifications

The Engineering Manager is a proven leader who will report to a Senior Manager or Area Director in Engineering. The Engineering Manager is responsible for nurturing and supporting engineers allocated to customer projects, ensuring they have all the tools and knowledge they need to be successful in their roles. The successful candidate will have responsibility for training, guiding career growth, and ensuring the success and productivity of their direct reports. Engineering Managers foster a spirit of collaboration, effective teamwork, and an appreciation for the diversity of background and thought in their direct reports.

The focus of this role is the overall career growth and achievement of engineers rather than the direction of specific projects. They will support multiple engineering disciplines to achieve practice and corporate goals and therefore must work cohesively with a group of other managers. A technical background is required on day one, the successful candidate must maintain an understanding of current network engineering practices, i.e. Cisco, Dell, Cloud, Net-Admin, and tools to better understand the work, expectations, and challenges their direct reports are faced with.

  • Provide leadership to the WWT engineering team both internal and contractor
  • Provide staffing and utilization management for Professional Services engagements
  • Perform capacity planning for the pipeline of engineering engagements
  • Coach and mentor engineering staff on Professional Services best practices
  • Serve as the engineering management escalation path to customers
  • Build, maintain, and utilize subcontract relationships
  • Complete performance evaluations for engineering personnel
  • Ensure compliance with WWTs Delivery Methodology
  • Evaluate processes and recommend changes to drive higher quality and profitability
  • Provide leadership to the WWT engineering team both internal and contractor
  • Provide staffing and utilization management for Professional Services engagements

  • IT Service Management

    5 days ago

    Bengaluru, Karnataka, India Capgemini Engineering Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...

  • Service Delivery Manager-AMS

    5 days ago

    Bengaluru, Karnataka, India Capgemini Engineering Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and...

  • ITIL Service Management

    5 days ago

    Bengaluru, Karnataka, India Capgemini Engineering Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...

  • Field Service Engineer

    5 days ago

    Bengaluru, Karnataka, India Sumi Engineering Full time ₹ 2,16,000 - ₹ 3,39,779 per year

    We are hiring for service engineer for mechanical equipment and ready to do hands on work with travelling to south indiaJob Types: Full-time, Permanent, FresherPay: ₹18, ₹27,939.84 per monthBenefits:Cell phone reimbursementFood providedHealth insuranceProvident FundWork Location: In person

  • Service Management

    2 weeks ago

    Bengaluru, Karnataka, India Tata Consultancy Services (TCS) Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Key Accountabilities or Responsibilities:Participate in postmortem meetings and drive service providers to identify root cause including well defined corrective/preventive action plansManage problem record lifecycle by ensuring that respective Incidents, Problems or Changes are identified, recorded, and tracked to resolution in line with agreed resolution...

  • Devops Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Gravity Engineering Services Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    DevOps Engineer - QA Analytics"This role involves leading a team of engineers and software developers to deliver products and services while driving innovative methods and technologies. Responsible for releasing devsecops Infrastucture - Ability to work in European time zone essential - Proven application delopyment, validation, qualification expert with...

  • Territory Service Manager

    2 weeks ago

    Bengaluru, Karnataka, India Blue Star Engineering & Electronics Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Our StoryAt Blue Star Engineering and Electronics Limited, we pride ourselves on being more than just a leading provider of engineering solutions. We're a team of passionate professionals committed to innovation and exceptional customer service. Our mission is to empower our clients with the best service experiences, and we're constantly striving to exceed...

  • Service Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Technovids Consulting Services Full time ₹ 24,00,000 - ₹ 48,00,000 per year

     Service Engineer(m/w/d)   Responsibilities:Accountable for customer satisfaction through quality of service and precise communicationAccountable for equipment safety and performanceAccountable for resolving customer service quality complaintsAccountable for resolving customers invoicing complaints related to maintenance operationsAccountable for the...

  • Service Engineer

    2 days ago

    Bengaluru, Karnataka, India Ecocare Services Full time ₹ 3,00,000 - ₹ 9,00,000 per year

    Service Engineer in a Water and Wastewater Treatment Company (STP, ETP, RO, UF, ZLD projects):1. Installation & CommissioningCarry out installation, testing, and commissioning of water and wastewater treatment plants at client sites.Assemble and set up equipment such as pumps, blowers, chemical dosing systems, RO skids, and filtration units.Ensure systems...

  • Splunk Engineer

    1 week ago

    Bengaluru, Karnataka, India Capgemini Engineering Full time

    At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and...