Senior Executive Customer Service
15 hours ago
Job Title: Senior Executive – Customer Service
Experience: 0–2 years
Location:Ganapathy ,Coimbatore
Department: Customer Service
Job Description:
We are looking for a Senior Executive – Customer Service to handle customer queries, provide timely support, and ensure customer satisfaction. The ideal candidate should have good communication skills and experience in handling customer interactions through phone, email, or chat.
Key Responsibilities:
- Respond to customer inquiries and complaints promptly and professionally.
- Maintain customer records and update information in the CRM system.
- Coordinate with internal teams to resolve customer issues.
- Follow up with customers to ensure their problems are resolved.
- Identify opportunities to improve customer experience.
- Prepare daily and weekly customer service reports.
Required Skills:
- Excellent verbal and written communication.
- Good knowledge of MS Office and CRM tools.
- Problem-solving and multitasking skills.
- Positive attitude and customer-first approach.
Qualification:
- Graduate in any discipline (preferred in Business or related field).
- 1–2 years of experience in customer service or a similar role.
Job Types: Full-time, Fresher, Internship
Contract length: 3 months
Pay: ₹10, ₹18,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
-
Customer Relationship Executive
4 days ago
Coimbatore, Tamil Nadu, India Audi Coimbatore - Service Full time**Job Description**: The Customer Relation Executive acts as a connecting link between the customer and the dealership. He / she contributes to increase customer satisfaction as the first point of contact with the customers. a) Customer Satisfaction Maintain customer relationships through courtesy calls to customers on birthdays, anniversary and special...
-
Customer Service Executive
3 days ago
Coimbatore, Tamil Nadu, India Dtech Information technology and outsourcing pvt limited Full time**Key Responsibilities** - Provide detailed information about services, pricing, timelines, and policies. - Handle customer complaints, concerns, or special requests professionally and escalate when necessary. - Work closely with sales, dispatch, billing, and operations to ensure seamless communication and execution. - Monitor and track shipments;...
-
Customer Service Executive
2 weeks ago
Coimbatore, Tamil Nadu, India KLM AXIVA FINVEST LTD Full timeJob Title: NBFC - Customer service executive Experience: Freshers & 1 year exp Location: Coimbatore Employment Type: Full-time **Job Types**: Full-time, Permanent Pay: ₹14,000.00 - ₹22,000.00 per month Schedule: - Day shift **Language**: - Tamil (preferred) Work Location: In person Expected Start Date: 23/07/2025
-
Customer Relation Executive
4 days ago
Ganapathi, Coimbatore, Tamil Nadu, India Kamath Electricals Full timeA Customer Relationship Executive (CRE) is responsible for building and maintaining positive client relationships by addressing inquiries, resolving issues, and ensuring customer satisfaction. Key duties include handling customer calls, providing product information, managing complaints, and using CRM software to track interactions and improve customer...
-
Customer Service Executive
1 week ago
Coimbatore, Tamil Nadu, India D Tech Information Technology and Outsourcing Private Ltd Full time**Responsibilities** - **Service Coordination**: Assist customers in planning and scheduling their moves. Coordinate with moving crews, drivers, and other departments to ensure timely pickups, deliveries, and seamless service. - **Quote Generation**: Provide accurate estimates and moving quotes to customers based on their needs. Discuss different pricing...
-
Customer Relationship Executive
2 weeks ago
Ganapathi, Coimbatore, Tamil Nadu, India Green Delight Innovation Private Limited Full time ₹ 1,20,000 - ₹ 3,60,000 per yearJob Summary:The Client Relationship Executive is responsible for building and maintaining strong, long-term relationships with clients. This role focuses on understanding client needs, ensuring satisfaction, and supporting business growth through effective communication, coordination, and service delivery.Key Responsibilities:Serve as the primary point of...
-
Social Media Customer Service Representative
24 hours ago
Ganapathi, Coimbatore, Tamil Nadu, India special handcrafts Full time**Key Responsibilities**: **Customer Service Support**: - Handle customer inquiries and support requests on social media platforms (Facebook, Instagram, etc.) with professionalism and kindness. - Respond promptly to comments, messages, and reviews, ensuring a positive customer experience. - Resolve customer issues, answer questions, and provide information...
-
Customer Service Executive
1 week ago
Vadavalli, Coimbatore, Tamil Nadu, India CIRCUIT ENGINEERING Full timeCircuit Engineering is looking for a **Customer Service Executive** who can communicate effectively in **Malayalam and English** and has basic knowledge of **Zoho CRM**. If you are a proactive, customer-friendly professional, we’d love to have you on our team! **Key Responsibilities**: - Assist customers with queries related to products, services, and...
-
Customer Care Executive
2 days ago
Eachanari, Coimbatore, Tamil Nadu, India ARC PARCEL SERVICE Full timeKey Requirements 2–3 years experience in CRM / customer support, preferably logistics Strong verbal and written communication skills Ability to handle customer escalations and service complaints Proficiency in CRM tools, Excel, and basic reporting Coordination skills with operations, finance, and hub teamsKey Result Areas (KRAs) Handle customer queries and...
-
Customer Service Executive
4 days ago
Chennai, Tamil Nadu, India AAA Technopark Pvt Ltd Full time**About the Role** We are looking for enthusiastic **Customer Service Executives proficient in Telugu** to join our customer support team. The role involves handling inbound/outbound calls, resolving customer queries, providing product/service information, and ensuring customer satisfaction in Telugu, along with basic English as needed. **Key...