Customer Service Executive

2 days ago


Vadavalli Coimbatore Tamil Nadu, India CIRCUIT ENGINEERING Full time

Circuit Engineering is looking for a **Customer Service Executive** who can communicate effectively in **Malayalam and English** and has basic knowledge of **Zoho CRM**. If you are a proactive, customer-friendly professional, we’d love to have you on our team

**Key Responsibilities**:

- Assist customers with queries related to products, services, and orders.
- Update and maintain customer records using **Zoho CRM and Zoho Desk**.
- Follow up on customer requests and ensure timely resolution.
- Work with internal teams to provide the best customer experience.

**Requirements**:
Fluent in **Malayalam & English** (verbal & written).
Basic knowledge of **Zoho CRM / Zoho Desk** (or willingness to learn).
Good **communication and problem-solving skills**.
A **customer-first attitude** with patience and professionalism.
Ability to work well in a **team-oriented environment**.

**Why Join Us?**

**Work in a supportive, team-friendly environment**.
**Opportunities to grow and develop new skills**.
**Competitive salary and benefits**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Work from home

Schedule:

- Day shift

Supplemental Pay:

- Quarterly bonus
- Yearly bonus

Work Location: In person


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