Customer Service Executive
2 days ago
Circuit Engineering is looking for a **Customer Service Executive** who can communicate effectively in **Malayalam and English** and has basic knowledge of **Zoho CRM**. If you are a proactive, customer-friendly professional, we’d love to have you on our team
**Key Responsibilities**:
- Assist customers with queries related to products, services, and orders.
- Update and maintain customer records using **Zoho CRM and Zoho Desk**.
- Follow up on customer requests and ensure timely resolution.
- Work with internal teams to provide the best customer experience.
**Requirements**:
Fluent in **Malayalam & English** (verbal & written).
Basic knowledge of **Zoho CRM / Zoho Desk** (or willingness to learn).
Good **communication and problem-solving skills**.
A **customer-first attitude** with patience and professionalism.
Ability to work well in a **team-oriented environment**.
**Why Join Us?**
**Work in a supportive, team-friendly environment**.
**Opportunities to grow and develop new skills**.
**Competitive salary and benefits**
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Work from home
Schedule:
- Day shift
Supplemental Pay:
- Quarterly bonus
- Yearly bonus
Work Location: In person
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