
Customer Service Executive
4 days ago
**Position Overview**:
We are seeking a highly motivated and customer-focused individual to join our Fintech Customer Support team. As a Customer Support Representative, you will play a crucial role in ensuring the satisfaction and success of our clients. This position requires a strong commitment to providing excellent service, effective communication skills, and the ability to troubleshoot and resolve customer issues in a timely manner.
**Requirement**:
Â- Bachelor's degree in business, finance, or a related field.
Â- Experience in a customer service management.
Â- Strong understanding of financial products and services.
Â- Exceptional communication and interpersonal abilities.
Â- Problem-solving and decision-making skills.
**Responsibilities**:
Â- Identify opportunities to enhance internal processes which promote best practice and lead to overall performance improvement and organizational efficiency.
Â- To provide support to all internal and external customers.
Â- Policies and procedures to sustain a high level of service to all sectors.
Â- Develop robust departmental systems, policies and procedures to sustain a high level of service to all sectors.
Â- Assist manager or supervisor with scheduling.
Â- Monitor the daily workloads of team members and make adjustments to correct procedures are followed.
Â- Reports to the manager or head department.
Â- May validate or coordinate the work of others on a support team.
Â- Monitor the activities to ensure all service levels committed are met and exceeded.
Â- Stay up to date on the latest industry trends, technology and best practices.
Â- Report on KPIs and track customer service metrics.
Bachelor's degree in business, finance, or a related field.Â
2 + Years
-
Customer Service Executive
1 week ago
Coimbatore, Tamil Nadu, India Babytrails photography Full timeLooking for an effective and able Customer Service Executive who is happy to interact with people, and with Problem-solving skills to enable them to arrive at solutions quickly and successfully Pay: ₹12,000.00 - ₹20,000.00 per month **Benefits**: - Work from home Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: -...
-
Customer Service Executive
5 days ago
Coimbatore, Tamil Nadu, India KLM AXIVA FINVEST LTD Full timeJob Title: NBFC - Customer service executive Experience: Freshers & 1 year exp Location: Coimbatore Employment Type: Full-time **Job Types**: Full-time, Permanent Pay: ₹14,000.00 - ₹22,000.00 per month Schedule: - Day shift **Language**: - Tamil (preferred) Work Location: In person Expected Start Date: 23/07/2025
-
Customer Service Representative
2 weeks ago
Erode, Tamil Nadu, India Service Pluz Full time**Key Responsibilities**: - Provide accurate product/service information, and troubleshoot issues to resolve customer concerns. - Handle customer complaints and escalations effectively, ensuring that the issue is resolved to the customer’s satisfaction. - Process customer orders, returns, exchanges, and payments as required. - Maintain detailed and...
-
Customer Service Executive
2 weeks ago
Coimbatore, Tamil Nadu, India Dtech Information technology and outsourcing pvt limited Full time**Key Responsibilities**: - Maintain regular communication with clients regarding guard performance, attendance, and service updates. - Coordinate between operations teams and clients to ensure guard deployment meets contractual agreements. - Prepare and maintain records of customer interactions, transactions, and feedback. - Assist in the preparation of...
-
Service Advisor
7 days ago
Chinniyampalayam, Coimbatore, Tamil Nadu, India Audi Coimbatore - Service Full time**Service Advisor** **1. Primary Responsibilities**: Managing customer interface assigned to him during service for all activities and enhance customer satisfaction. **A) Scheduling and arranging appointment** Ensure all required customer details are recorded in the existing customer database Check and analyze the SSO/RO sheet to clearly understand...
-
Customer Service Executive
3 days ago
Chennai, Tamil Nadu, India Preethi Kitchen Appliances Pvt Ltd Full time**Customer Care Executive Job Description** - Promptly handling and answering to all type of customer quires - Handle customer direct requests and unresolved issues by co coordinating with respective customer care team. - Co coordinating with all state service team to close customer complaints with in derived completion time (24 hours). - Replaying to...
-
Customer Service Executive
2 weeks ago
Saidapet, Chennai, Tamil Nadu, India PANACOR MANAGEMENT SERVICE PRIVATE LIMITED Full timeJOB DESCRIPTION: - Pricing for Import and export inquiries, - Rate negotiations with overseas agents & local shipping lines - Quotation to customers and follow up - Follow up with overseas agents until receive rates against request - Quotations to customers and follow up - Follow-up with sales/customer for feedback against quotation - Upon receiving the...
-
Customer Service
1 week ago
Coimbatore, Tamil Nadu, India Bixware Technologies Pvt Ltd Full time**Responsibilities**: - Assist Hindi-speaking customers with product/service-related issues and inquiries. - Provide accurate information about products, services, and company policies in Hindi. - Escalate priority issues to the appropriate department for resolution. - Maintain records of customer interactions and transactions. - Collaborate with team...
-
Customer Care Executive
1 week ago
Erode, Tamil Nadu, India Service Pluz Full time**Job Title: Customer Care Representative** **Job Summary**: **Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, and issues effectively. Escalate complex cases to the appropriate department or supervisor for further assistance, ensuring prompt resolution and customer satisfaction. - **Product Knowledge**:...
-
Customer Care Executive
5 days ago
Erode, Tamil Nadu, India Service Pluz Full time**Job Title: Customer Care Representative** **Job Summary**: **Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, and issues effectively. Escalate complex cases to the appropriate department or supervisor for further assistance, ensuring prompt resolution and customer satisfaction. - **Product Knowledge**:...