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Customer Service Executive

3 weeks ago

Coimbatore Tamil Nadu, India Dtech Information technology and outsourcing pvt limited Full time

**Key Responsibilities**:

- Maintain regular communication with clients regarding guard performance, attendance, and service updates.
- Coordinate between operations teams and clients to ensure guard deployment meets contractual agreements.
- Prepare and maintain records of customer interactions, transactions, and feedback.
- Assist in the preparation of service reports and presentations for clients.
- Monitor service delivery and participate in quality assurance initiatives.

**Qualifications & Requirements**:

- Bachelor’s degree or diploma in Business Administration, Customer Service, or related field.
- Minimum 2-4 years of experience in customer service
- Strong communication and interpersonal skills
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Experience with CRM systems is a plus.

Pay: From ₹15,000.00 per month

Work Location: In person

Application Deadline: 30/06/2025