Social Media Customer Service Representative

1 day ago


Ganapathi Coimbatore Tamil Nadu, India special handcrafts Full time

**Key Responsibilities**:
**Customer Service Support**:

- Handle customer inquiries and support requests on social media platforms (Facebook, Instagram, etc.) with professionalism and kindness.
- Respond promptly to comments, messages, and reviews, ensuring a positive customer experience.
- Resolve customer issues, answer questions, and provide information about our products and services.
- Maintain a log of customer interactions and feedback for continuous improvement.

**Data entry**:

- Ensure data integrity by reviewing and correcting data to ensure its accuracy.
- Maintain organized records and files of entered data.
- Generate reports and compile data as needed for management review.

**Ability to Commute**:

- Ganapathy, Coimbatore - 641006

**Contact employer**:
+91 8248734519

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹13,000.00 per month

Schedule:

- Day shift
- Monday to Friday

Application Question(s):

- Will you able to commute to the work place?

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Data entry: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person


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