Social Media Customer Service Representative
1 day ago
**Key Responsibilities**:
**Customer Service Support**:
- Handle customer inquiries and support requests on social media platforms (Facebook, Instagram, etc.) with professionalism and kindness.
- Respond promptly to comments, messages, and reviews, ensuring a positive customer experience.
- Resolve customer issues, answer questions, and provide information about our products and services.
- Maintain a log of customer interactions and feedback for continuous improvement.
**Data entry**:
- Ensure data integrity by reviewing and correcting data to ensure its accuracy.
- Maintain organized records and files of entered data.
- Generate reports and compile data as needed for management review.
**Ability to Commute**:
- Ganapathy, Coimbatore - 641006
**Contact employer**:
+91 8248734519
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹13,000.00 per month
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- Will you able to commute to the work place?
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Microsoft Office: 1 year (preferred)
- Data entry: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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