Customer Relationship Executive

5 days ago

Ganapathi Coimbatore Tamil Nadu, India Green Delight Innovation Private Limited Full time ₹ 1,20,000 - ₹ 3,60,000 per year

Job Summary:

The Client Relationship Executive is responsible for building and maintaining strong, long-term relationships with clients. This role focuses on understanding client needs, ensuring satisfaction, and supporting business growth through effective communication, coordination, and service delivery.

Key Responsibilities:

  • Serve as the primary point of contact for assigned clients, maintaining regular communication and relationship-building.
  • Understand client goals, challenges, and business requirements to provide tailored solutions.
  • Ensure timely delivery of products/services and handle client inquiries or complaints professionally.
  • Coordinate with internal teams (Sales, Operations, Marketing, and Support) to ensure a seamless client experience.
  • Identify opportunities for upselling or cross-selling products/services.
  • Prepare and deliver account performance reports and presentations.
  • Maintain accurate client records and track engagement through CRM tools.
  • Support client retention efforts by ensuring high levels of satisfaction and proactive service.
  • Assist in client onboarding and training as needed.

Required Qualifications:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • 1–3 years of experience in client relationship management, account servicing, or customer success.
  • Excellent verbal and written communication skills.
  • Strong interpersonal, negotiation, and problem-solving abilities.
  • Proficiency in CRM tools (e.g., Salesforce, Zoho CRM, HubSpot) and MS Office.
  • Ability to multitask and manage time effectively in a fast-paced environment.

Key Performance Indicators (KPIs):

  • Client satisfaction and retention rate
  • Response and resolution time
  • Upsell/cross-sell conversions
  • Account growth and renewal rates
  • Client feedback and NPS (Net Promoter Score)

Job Type: Full-time

Pay: ₹8, ₹18,000.00 per month

Benefits:

  • Cell phone reimbursement

Work Location: In person

  • Customer Relationship Executive

    2 weeks ago

    Ganapathi, Coimbatore, Tamil Nadu, India Green Delight Innovation Private Limited Full time ₹ 1,92,000 - ₹ 2,40,000 per year

    Customer Relationship ExecutiveJob DescriptionWe are seeking a Customer Relationship Executive to join our team and play a pivotal role in ensuring outstanding customer satisfaction and retention. The ideal candidate will be passionate about delivering exceptional customer experiences, possess excellent communication skills, and thrive in a fast-paced...

  • Customer Relationship Manager

    2 days ago

    Ganapathi, Coimbatore, Tamil Nadu, India Srichand Consultancy Full time ₹ 30,00,000 per year

    Position OverviewWe are seeking an experienced and dynamic Customer Relationship Manager to nurture and manage long-term client relationships. The ideal candidate will act as a bridge between clients and our internal teams, ensuring smooth communication, client satisfaction, and continuous business growth.Key ResponsibilitiesBuild and maintain strong,...

  • Customer Relationship Executive

    2 weeks ago

    Coimbatore, Tamil Nadu, India DTDC EXPRESS LTD Full time

    We are looking for "Customer Relationship Executive" for the Coimbatore location - Sulur Pirivu. - Any Degree. - A minimum of 0-1 years experience. - Excellent interpersonal and written and oral communication skills. - Knowledge of CRM & CRE. - Computer skills. Pay: ₹13,000.00 - ₹17,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift...

  • Customer Relationship Executive

    2 weeks ago

    Gandhipuram, Coimbatore, Tamil Nadu, India Tekton Realty Full time

    Customer Relationship ExecutiveLocation: Gandipuram, CoimbatoreExperience: 1–3 YearsQualification: Graduate (Any discipline)About the RoleWe are looking for a passionate and customer-focused Customer Relationship Executive to join our dynamic team. The ideal candidate will play a key role in building strong client relationships, ensuring excellent customer...

  • Customer Relationship Executive

    1 week ago

    Coimbatore, Tamil Nadu, India Audi Full time

    **FRESHERS PREFERRED** - Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on the latest products in order to increase sales. - Meeting with managers in the organization to plan...

  • Customer Relationship Executive

    2 weeks ago

    Coimbatore, Tamil Nadu, India Audi Coimbatore Full time

    Job Description: The Customer Relation Executive acts as a connecting link between the customer and the dealership. He / she contributes to increase customer satisfaction as the first point of contact with the customers. a) Customer Satisfaction Maintain customer relationships through courtesy calls to customers on birthdays, anniversary and special...

  • Customer Relationship Executive

    2 days ago

    Tatabad, Coimbatore, Tamil Nadu, India Soco Products Private Limited Full time ₹ 2,16,000 - ₹ 3,00,000 per year

    Company: SoCo GroupLocation: CoimbatoreJob Type: Full TimeCompensation: ₹18,000 – ₹25,000 per month (based on experience & performance)Additional Benefits: Travel Allowance + IncentivesRole OverviewWe are looking for a Customer Success Executive to strengthen client relationships, ensure timely delivery of uniforms, and enhance customer...

  • Customer Relationship Executive

    1 week ago

    Coimbatore District, Tamil Nadu, India Quess Corp Limited Full time

    Inside sales Only.... CRE JOB DESCRIPTION: CRE - CUSTOMER RELATIONSHIP EXECUTIVE. Responsible for resolving the product or service problem of customers. Sales And Customer Service At Stores. Sales Of Products To The Customers Who Walk In To The Store (Like Postpaid Plans, Broadband Connections). Salary : Take home 18000 + Incentives with ESI + PF -...

  • Customer Relationship Executive

    4 days ago

    Peelamedu, Coimbatore, Tamil Nadu, India PRESSANA KIA Full time

    A Customer Relationship Executive (CRE) is responsible for managing client relationships, ensuring customer satisfaction, and good communication driving business in premium Real estate field growth through effective communication and problem-solving skills. **Salary 25,000 to 30,000 based on your experience (corporate culture)** **Key Responsibilities** -...

  • Customer Relationship Executive

    4 days ago

    Rs Puram, Coimbatore, Tamil Nadu, India Tvs Vehicle Mobility Solution Pvt Ltd Full time ₹ 1,20,000 - ₹ 3,60,000 per year

    A Customer Relationship Executive (CRE) is responsible for building and maintaining strong, long-lasting relationships with a company's clients. Their duties include serving as the primary point of contact, addressing customer inquiries and issues, and implementing strategies to improve customer satisfaction and retention.Job Types: Full-time, PermanentPay:...