Customer Relationship Executive
5 days ago
Company: SoCo Group
Location: Coimbatore
Job Type: Full Time
Compensation: ₹18,000 – ₹25,000 per month (based on experience & performance)
Additional Benefits: Travel Allowance + Incentives
Role Overview
We are looking for a Customer Success Executive to strengthen client relationships, ensure timely delivery of uniforms, and enhance customer satisfaction.
Key Responsibilities
· Build and maintain strong relationships with existing clients.
· Act as the primary point of contact for client communication regarding deliveries and issue resolution.
· Coordinate with Production and Operations teams to ensure timely fulfilment.
· Conduct regular client visits within Coimbatore.
· Identify opportunities to cross-sell and upsell offerings.
· Maintain accurate client interaction records.
Key Skills & Requirements
· Excellent communication skills in English and Tamil.
· Strong relationship-building and servicing mindset.
· Organized, detail-oriented, and proactive.
· Willingness to travel (two-wheeler with valid license mandatory).
· Experience: 1–3 years in client relationship management, customer success, or account management (preferably B2B/service sector).
Job Type: Full-time
Pay: ₹18, ₹25,000.00 per month
Language:
- English (Preferred)
Work Location: In person
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