IT Support Executive

Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

Required skills/qualifications: 1) Knowledge and experience in B-to-B Audio marketing 2) Data analysis skills 3) Communication and presentation skills 4) Planning and execution skills Scope of responsibility: Responsible for the success of the marketing strategy Personality sought: 1) Willingness to deliver results 2) Problem-solving skills 3) Teamwork...

Company DescriptionRaksha IT is a provider of Intelligent IT Solutions, catering to a variety of IT requirements with minimal downtime and business-invasive impact. Our professionals work on a wide range of IT projects, including cloud, data and analytics, mobility, security, and IT lifecycle management, with an emphasis on team leadership, process and...

JOB SUMMARYAthena Executive Search & Consulting (AESC) is seeking anExecutive Assistantto support the leadership team in managing and organizing workflow. This role is pivotal in enhancing operational efficiency within our boutique consulting firm, located inGurgaon, Haryana, India. The position offers a competitive salary and flexible working arrangements,...

Job Title: Customer Support ExecutiveLocation: GurgaonDepartment: Customer ServiceJob Type: Full-timeKey Responsibilities:Respond promptly to customer inquiries via phone, email, chat, or social mediaIdentify and assess customers' needs to achieve satisfaction.Keep records of customer interactions, process customer accounts, and file documents.Provide...

Job Title: Customer Support ExecutiveLocation: GurgaonDepartment: Customer ServiceJob Type: Full-timeKey Responsibilities:Respond promptly to customer inquiries via phone, email, chat, or social mediaIdentify and assess customers' needs to achieve satisfaction.Keep records of customer interactions, process customer accounts, and file documents.Provide...

Key Responsibilities:Maintain and update HR trackers, dashboards, and databasesSupport day-to-day HR operations (documentation, onboarding/offboarding, letters)Assist in planning and executing employee engagement initiatives and eventsDrive Rewards & Recognition programs through data tracking and communicationPrepare internal decks, mailers, and...

Role & responsibilities• Responsible for the implementation of HRMS work.• Communicate with clients To Understand clients needs and provide solutions•  Responsible for the preparation of project documents and development of the project plan, as well as to manage the progress of the project and changes• Setup system configuration during project...

Job Title: Customer Support ExecutiveLocation: GurgaonDepartment: Customer ServiceJob Type: Full-timeKey Responsibilities:Respond promptly to customer inquiries via phone, email, chat, or social media.Identify and assess customers' needs to achieve satisfaction.Handle customer complaints, provide appropriate solutions and alternatives within the time limits,...

Key Responsibility:-Respond to customer inquiries via phone, email, chat, or social media.Handle complaints, provide appropriate solutions, and follow up to ensure resolution.Troubleshoot customer problems and resolve them efficiently.Escalate complex issues to senior staff or technical teams when necessary.Maintain deep understanding of the company's...