IT Support Executive

6 days ago


Gurgaon, Haryana, India MPG Group Full time ₹ 2,00,000 - ₹ 6,00,000 per year

IT Support Executive


Location

: Gurgaon (Onsite)


Shift

: 4:00 AM – 1:00 PM IST (aligning with Australia business hours)

CTC

-
Up to 5 LPA only

About the Role:

We are seeking a proactive and detail-oriented IT Support Executive to manage daily IT operations, asset management, and infrastructure support. You will be the first point of contact for all IT-related issues, ensuring smooth business operations and minimal downtime.

Requirements
:



Provide Technical Support:
Respond to and resolve daily IT support tickets promptly, prioritizing issues to minimize downtime.



Manage Hardware
: Troubleshoot and fix issues with laptops, desktops, and other peripherals, and maintain inventory.



Maintain Printer Systems
: Keep our printers running smoothly by troubleshooting and resolving common and complex problems.



Perform Network Troubleshooting:
Address basic network issues, including connectivity problems and IP conflicts.


•Support Microsoft 365
: Manage user accounts, handle password and MFA (Multi-Factor Authentication) resets, and provide support for our Microsoft 365 environment.



Assist with Azure:
Perform basic administrative tasks within Azure Active Directory.



Document
Processes
: Maintain clear and organized documentation for all IT processes, assets, and support tickets.



Collaborate
: Work closely with other teams to ensure a seamless and efficient IT environment.

Technical Skills:

o Proficiency with
Windows OS.

o Familiarity with the
Microsoft 365 Admin Centre
and
Azure Active Directory.

o Strong knowledge of
printers
and p
eripheral devices.

o Basic understanding of networking fundamentals (LAN/Wi-Fi, IP, DNS).

o Asset management, vendor management & Infrastructure Management

 Apply Now: Send your resume to 



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