Technical Support Executive

1 week ago


India Agilo Research Private Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Location: Ahmedabad

Experience Required: 0-2 years (Freshers are encouraged to apply)

We are seeking an enthusiastic and technically proficient Technical Support Executive to deliver exceptional customer service and technical assistance for STEMpedia's products and services. The ideal candidate will possess strong technical knowledge, excellent communication skills, and a customer-focused approach.

Roles and Responsibilities

  • Customer Support

    Respond to customer queries via email, phone, and chat; ensure high satisfaction and adherence to SOPs and TATs.
  • Technical Troubleshooting

    Assist with software installations, updates, and hardware-related issues; guide users through troubleshooting steps.
  • Repair & Replacement Handling

    Manage warranty claims and coordinate with logistics for timely resolution as per SLAs.
  • Documentation

    Create and maintain user manuals, FAQs, and internal knowledge bases for clarity and ease of access.

Required Qualifications:

  • Educational Qualifications:
  • Diploma/Bachelor's Degree in Computer Science, Information Technology, Electronics & Communication, or related technical fields.
  • Preferred Technical Skills:
  • Familiarity with STEM educational tools, robotics, and coding platforms such as Arduino, Python, or Scratch.
  • Experience using customer support tools, including CRMs and ticketing systems (preferred but not mandatory).


  • India Agilo Research Private Limited Full time

    Location: GoaExperience Required: 0-2 years (Freshers are encouraged to apply) We are seeking an enthusiastic and technically proficient Technical Support Executive to deliver exceptional customer service and technical assistance for STEMpedia's products and services. The ideal candidate will possess strong technical knowledge, excellent communication...


  • India Agilo Research Private Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Location: GoaExperience Required: 0-2 years (Freshers are encouraged to apply)We are seeking an enthusiastic and technically proficient Technical Support Executive to deliver exceptional customer service and technical assistance for STEMpedia's products and services. The ideal candidate will possess strong technical knowledge, excellent communication skills,...


  • Coimbatore, India Talentgigs Full time

    Job Description JD: Customer Support Executive Experience: 1year. Location: Coimbatore. JD: The L1 - Support Engineer is responsible for providing high-quality technical support for the Saasant platform to customers, developers and prospects across the World through email, phone interactions, chats, desktop sharing with customers and by using incident...


  • India Tek Support Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Job Summary:We are seeking a skilled and experienced Interview Call Trainer/Support professional with strong expertise in ServiceNow modules including ITSM, ITOM, HRSD, CSM, and PPM. The ideal candidate will prepare candidates for ServiceNow-related interviews, providing domain-specific support, technical insight, and mock interview training to enhance...


  • Chennai, India GE Vernova Full time

    Job Description Job Description Summary This is Services Specialist - Technical Support who will be responsible for post sales support of customer issue. This can include repairs (both returns and field), technical support or a field service or other service request Impacts departmental operations and responsible for planning/execution. Job Description...


  • India Microsoft Full time

    Job DescriptionWith more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and...


  • Hyderabad, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Job Description Position: Onsite Service Support Engineer (Field Service Engineer) Location: Hyderabad Experience: 1+ Years Job Summary We are seeking a Field Service Engineer / On-Site Support Engineer with expertise in Machine Vision Systems. The role involves installation, troubleshooting, maintenance, and repair of machine vision systems at customer...

  • Technical Executive

    5 days ago


    India Argasia Education Full time ₹ 3,15,000 per year

    Job Description:We are seeking a Technical Executive to join our team, who will provide essential support to our online and offline classes, ensuring seamless delivery of educational content and troubleshooting any technical challenges that arise. You will ensure smooth execution of sessions, provide real-time support during classes, and collaborate with the...


  • India Fort Technologies inc. Full time

    Job Title Customer Service Technical Support Executive Experience Required 0 1 Year Location Bangalore About the Role We are looking for energetic and customer-focused professionals to join our Customer Service Technical Support team The ideal candidate should come with 0 1 year of experience in customer support preferably from a BPO environment...


  • India Unbxd Inc., A Netcore Company Full time

    A Technical Support Engineer at Netcore Unbxd is the primary contact for customers on support issues and product queries. The TSE works on all matters about Unbxd's products & services for a variety of customers ranging from small & mid segment to large enterprises. A TSE uses his/her skills to troubleshoot technical problems, effectively collaborate,...