Customer Services/ Technical Support
4 weeks ago
Job Title Customer Service Technical Support Executive Experience Required 0 1 Year Location Bangalore About the Role We are looking for energetic and customer-focused professionals to join our Customer Service Technical Support team The ideal candidate should come with 0 1 year of experience in customer support preferably from a BPO environment and must have undergone accent training with a strong US accent Key Responsibilities Handle inbound and outbound calls from US-based customers with empathy and professionalism Provide first-level technical support and resolve customer queries related to products services Troubleshoot customer issues via call chat or email ensuring prompt and accurate solutions Escalate complex issues to higher support levels while maintaining ownership until resolution Document interactions in CRM tools and ensure accurate records of customer communications Maintain high standards of customer satisfaction and service delivery Required Skills Qualifications 0 1 year of experience in Customer Service Technical Support Voice Process Prior BPO experience with US clients preferred Must have excellent communication skills with a clear US accent Should have undergone accent training voice accent neutralization training Strong problem-solving and interpersonal skills Willingness to work in night shifts to support US customers Basic knowledge of troubleshooting IT technical issues is an added advantage
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Customer Service Technical Support Administrator
4 weeks ago
India Pearson Full timeJob Category Go To Market s OnVUE Technical Support Coordinator We are the world s learning company with more than 24 000 employees operating in 70 countries We combine world-class educational content and assessment powered by services and technology to enable more effective teaching and personalized learning at scale We believe that wherever...
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Technical Support Representative – Voice
2 weeks ago
Noida, Uttar Pradesh, India, Ghaziabad TRDFIN Support Services Pvt Ltd Full timeLocation: Noida Sec 135 Role & responsibilities: • Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. • Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. • Walks customers through common phone hardware and...
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Intermediate Technical Writer
3 weeks ago
Bengaluru, India Innovatia Technical Services Inc. Full timeJob Description Innovatia Content Solutions is an industry leading content solutions provider with expertise in the Information Technology, Telecommunications, and Energy sectors. Operating for over 20 years, we provide our customers enterprise content solutions to address business challenges while meeting the needs of their end users. We accomplish this...
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Customer Support Executive
2 weeks ago
Noida, Uttar Pradesh, India, Ghaziabad TRDFIN Support Services Pvt Ltd Full timeWe are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key ResponsibilitiesHandle inbound and outbound...
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Customer Support Executive
3 weeks ago
Noida, Uttar Pradesh, India, Ghaziabad TRDFIN Support Services Pvt Ltd Full timeWe are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key ResponsibilitiesHandle inbound and outbound...
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Customer Service Support Specialist
2 weeks ago
Faridabad, Haryana, India, Haryana New Wave Marine Insurance Full timeCompany DescriptionNew Wave Marine is a trusted provider of marine and outdoor insurance in Australia. Our experienced team is dedicated to delivering exceptional customer service and helping you find the right coverage options for your specific needs. We offer a variety of policies, ranging from third-party only coverage to comprehensive protection, to suit...
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Technical Support
3 weeks ago
Chennai, India Ultrafly Solutions Private Limited Full timeJob Description Skills: Communication skill, Trouble shooting skill, LAN, Product Testing, Configuration, Technical Support, Job Summary We are seeking a skilled and customer-focused Technical Support Engineer to provide both pre-sales and post-sales technical support for our weighing scale products. The role involves troubleshooting, customer training,...
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Customer Support Supervisor
2 weeks ago
India Jet Stream Ent. Full timeAdvance Your Career as a Technical Customer Support Supervisor Are you an experienced professional with a strong passion for leading technical customer support teams? We are looking for a dedicated individual to join our team as a Supervisor for Technical Customer Support, guiding our team to deliver exceptional service to our cable TV customers. What We're...
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Customer Support Supervisor
5 days ago
India Jet Stream Ent. Full timeAdvance Your Career as a Technical Customer Support Supervisor Are you an experienced professional with a strong passion for leading technical customer support teams? We are looking for a dedicated individual to join our team as a Supervisor for Technical Customer Support, guiding our team to deliver exceptional service to our cable TV customers. What We're...
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Technical Services Manager
2 weeks ago
India HCLTech Full timeJob Description Role Overview: We are seeking experienced SAP BASIS professionals with a strong background in S/4HANA brownfield implementations and upgrade projects. The ideal candidate will have hands-on experience in at least two upgrades or cloud migrations involving S/4HANA. Key Requirements: Experience: 68 years in SAP BASIS Proven track record in...
