Customer Service Support Manager
11 hours ago
Job Description Company Description SAKSHAM OFFICE AUTOMATION PVT LTD is a leading provider of document solutions and services, specializing in multi-functional devices (MFDs) such as photocopy machines, network printers, and scanners. The company offers tailored, end-to-end solutions for network printing, photocopying, and scanning services, with options for dedicated manpower based on client needs. With a strong presence across 70+ locations in India, SAKSHAM is trusted by over 100 satisfied customers for its prompt support, high service standards, and competitive pricing. The organization is committed to reducing documentation costs for businesses while fostering long-term client relationships through streamlined and professional services. Role Description This is a full-time on-site role for a Customer Service Support Manager based in Gurgaon. The Customer Service Support Manager will manage day-to-day customer service operations, addressing customer inquiries and ensuring customer satisfaction. The role includes resolving customer issues, implementing service improvements, and providing technical and operational support. The candidate will work closely with the support team to maintain high service levels and meet organizational goals. Qualifications - Strong skills in Customer Service and Customer Satisfaction to effectively address client needs and ensure positive experiences. - Proficiency in Customer Support and Technical Support to resolve inquiries and technical challenges efficiently. - Analytical Skills to identify service trends, issue patterns, and potential improvements. - Excellent communication and interpersonal skills to manage relationships with both clients and team members. - Experience in process optimization and maintaining consistent service standards. - Bachelor's degree in Business Administration, Management, or a related field is preferred. - Prior experience in customer service management or a related role is advantageous. - Ability to work collaboratively within a dynamic team environment to meet organizational objectives.
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Customer Service Support Manager
1 week ago
gurugram, India SAKSHAM OFFICE AUTOMATION PVT LTD Full timeCompany Description SAKSHAM OFFICE AUTOMATION PVT LTD is a leading provider of document solutions and services, offering a comprehensive range of multifunctional devices (MFDs) such as photocopy machines, network printers, and scanners. The company delivers end-to-end tailored documentation solutions, including print management, electronic document...
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Customer Service Support Manager
1 week ago
Gurugram, India SAKSHAM OFFICE AUTOMATION PVT LTD Full timeCompany Description SAKSHAM OFFICE AUTOMATION PVT LTD is a leading provider of document solutions and services, offering a comprehensive range of multifunctional devices (MFDs) such as photocopy machines, network printers, and scanners. The company delivers end-to-end tailored documentation solutions, including print management, electronic document...
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Customer Service Support Manager
1 week ago
Gurugram, India SAKSHAM OFFICE AUTOMATION PVT LTD Full timeCompany Description SAKSHAM OFFICE AUTOMATION PVT LTD is a leading provider of document solutions and services, offering a comprehensive range of multifunctional devices (MFDs) such as photocopy machines, network printers, and scanners. The company delivers end-to-end tailored documentation solutions, including print management, electronic document...
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Customer Support
4 weeks ago
Gurugram, India Antal International Full timeJob Description Hiring specifications Job Purpose: We are looking for an experienced and strategic Service Head to establish and drive our customer service operations for mobile robotics. This role will be responsible for setting up robust service processes, building and leading a high-performing team, and ensuring customer satisfaction through efficient...
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Customer Support Manager
3 weeks ago
Gurugram, Gurugram, India AiSensy Full timeJob Description About AiSensy AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco, Wipro, Asian Paints, India Today Group, Skullcandy, Vivo, Physicswallah, and Cosco grow their revenues via WhatsApp. - Enabling 150,000+ Businesses with WhatsApp...
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Customer Service Associate
2 weeks ago
Gurugram, Haryana, India Cubnet Service Full time**Customer Support Executive** Any Graduate can apply Min 6 Months experience is required Sales/Tele sales experience will be considered International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 30k-37k CTC Immediate Joiners Only Virtual/F2F...
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Customer Service Associate
1 week ago
Gurugram, Haryana, India Cubnet Service Full time**Customer Support Executive** Any Graduate can apply Min 6 Months experience is required Sales/Tele sales experience will be considered International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F...
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Ahmedabad, India Kotak Mahindra Bank Limited Full timeJob Description Support Services-Customer Service - Customer Service Manager - Quality Analyst KMPL-Grade M3 -Location-Mumbai Job Role: 1. Monitoring and Evaluation: - Regularly monitor emails and calls to evaluate performance and identify areas for improvement. 2. Process Improvement: - Implement process improvements to enhance the efficiency and...
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Manager - Customer Service Training
3 weeks ago
Gurugram, India IndiGo (InterGlobe Aviation Ltd) Full timeJob Description IndiGo Customer Service - Partner with Inflight and AOCS to develop new pedagogical tools for crew members - Training of teams on new processes and SOP re-iterations - Partnering with the IFS and Catering team for new possibilities for fine-tuning service standards - Develop and manage project plans for training programs - Design, review, and...
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Gurugram, Gurugram, India S&P Global Full timeJob Description About The Role Grade Level (for internal use): 10 Job Summary: The Client Services/Support Associate Manager will be responsible for managing the client support team in Gurgaon India, ensuring high-quality service delivery and managing client relationships. This role involves collaborating with internal stakeholders, technical and product...
