Call centre BPO

Job Summary:We are looking for a Call Centre Agent to manage incoming and outgoing customer calls with professionalism, efficiency, and empathy. The ideal candidate will be a good communicator with strong problem-solving skills, capable of handling a high volume of calls while delivering excellent customer service.Key Responsibilities:Answer incoming calls...

Job Opening: BPO CallingLocation: DelhiWorking Days: 5.5 Days/WeekSalary: ₹15,000 – ₹30,000 + Attractive IncentivesJob Description:We are looking for enthusiastic and confident Telecallers (both freshers & experienced) with excellent communication skills. The ideal candidate should be comfortable in handling outbound/inbound calls, explaining products...

Overview:The Call Centre Team Leader is responsible for managing and guiding a team of call centre agents to deliver exceptional customer service and achieve sales and performance targets. This role requires strong leadership, motivation, and the ability to foster a positive team culture focused on results, quality, and continuous improvement.Key...

Answer incoming customer phone calls and take appropriate action for each callMaintain customer satisfaction ratings based on explicit criteria set forth by the companyAttend mandatory training sessions to stay updated on product or company policy changesUse company policies to determine if there can be an immediate resolution to a customer issue or if that...

Minimum 3 months to 2 years of experience in BPO RecruitmentDoing hardcore sourcing and recruitment for International BPO Clients.Hiring for all Junior, Middle and Senior level positions.Hand-on experience on job portals. Required Candidate profileIMMEDIATE JOINERS ARE PREFERRED Excellent communication skillsCandidate should have sound knowledge of job...

Job Title: Client Service Executive (Freshers & Experienced)Location: Delhi (Patel Nagar)Working Days: 5.5 DaysJob Description:We are looking for a Lead Generation / Client Service Executive who can identify and connect with potential clients through cold calling. The ideal candidate should have good English communication skills, be confident on calls, and...

Answer incoming customer phone calls and take appropriate action for each callMaintain customer satisfaction ratings based on explicit criteria set forth by the companyAttend mandatory training sessions to stay updated on product or company policy changesUse company policies to determine if there can be an immediate resolution to a customer issue or if that...

Responsibilities:Deliver training on BPO Voice, Customer Service & Communication SkillsConduct role plays, mock calls, and regular student assessmentsMentor and guide students for interview and workplace readinessPrepare lesson plans, training materials, and maintain recordsCoordinate with the placement team to ensure student...

Key Responsibilities: Handle client calls and inquiries in a professional manner (both incoming and outgoing). Provide accurate information about the company's software development services and solutions. Understand client requirements, record details, and coordinate with the business development/technical team. Promote services through effective...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing...