
Telecalling Executive
3 days ago
Work Location - 110, Rajiv Gandhi Salai, OMR, Tharamani, Chennai, Tamil Nadu 600041
Contact number
Roles and Responsibilities:
- Handle patient inquiries and resolve issues.
- Provide prompt, efficient, and satisfactory responses to patient inquiries.
- One year Experience in telecalling will be added as advantage.
- Identify opportunities for improving the customer experience and provide feedback to relevant teams and departments.
- Analyze customer data to identify patterns and insights, and leverage this information to enhance customer relationship management strategies.
- Manage customer interactions, inquiries, and complaints across various channels, including email, phone, and social media.
- Monitor customer feedback regularly and identify areas of improvement in our services.
- Bachelor's degree in business administration, marketing, or any other related field.
- Excellent communication and interpersonal skills
Job Type: Full-time
Pay: Up to ₹25,000.00 per month
Education:
- Diploma (Preferred)
Experience:
- Telecalling: 1 year (Preferred)
Language:
- Hindi (Preferred)
Work Location: In person
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