Telecalling Executive

1 week ago


Perungudi, Tamil Nadu, India Iswarya Health Pvt Ltd Full time ₹ 1,20,000 - ₹ 3,60,000 per year

Work Location - 110, Rajiv Gandhi Salai, OMR, Tharamani, Chennai, Tamil Nadu 600041

Contact number

Roles and Responsibilities:

  • Handle patient inquiries and resolve issues.
  • Provide prompt, efficient, and satisfactory responses to patient inquiries.
  • One year Experience in telecalling will be added as advantage.
  • Identify opportunities for improving the customer experience and provide feedback to relevant teams and departments.
  • Analyze customer data to identify patterns and insights, and leverage this information to enhance customer relationship management strategies.
  • Manage customer interactions, inquiries, and complaints across various channels, including email, phone, and social media.
  • Monitor customer feedback regularly and identify areas of improvement in our services.
  • Bachelor's degree in business administration, marketing, or any other related field.
  • Excellent communication and interpersonal skills

Job Type: Full-time

Pay: Up to ₹25,000.00 per month

Education:

  • Diploma (Preferred)

Experience:

  • Telecalling: 1 year (Preferred)

Language:

  • Hindi (Preferred)

Work Location: In person



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