Crm Executive

2 days ago

Delhi, Delhi, India 81f604f8-2e79-440f-a0b2-667c1da39e36 Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Roles & Responsibilities

This is a full-time on-site role for a CRM Executive at our Delhi, India location. The CRM Executive will be responsible for :

1.Managing ongoing inquiries and orders from existing clients

2.Communicating with clients over phone, e-mail, and WhatsApp

3.Building and maintaining strong relationships with clients

4.Growing revenues and profits from existing clients

5.Collaborating with internal teams to quickly resolve customer queries and problems

6.Submitting timely and accurate reports

Qualifications

  • Excellent verbal and written communication skills
  • Minimum 2 years of experience in sales/ client relationship management/ client account management
  • Strong negotiation and problem-solving skills
  • Ability to multitask and manage multiple clients simultaneously
  • Knowledge of the automotive spare parts industry is a plus
  • Knowledge of export business is a plus
  • Bachelor's degree in Business Administration, Sales, Marketing, or a related field

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