CRM Executive

1 day ago

Delhi, Delhi, India klove studio Full time ₹ 13,60,139 - ₹ 40,80,419 per year

Durati on – Monday to Saturday CRM maintains an ongoing level of engagement with key customers and build trusti ng relati onships with clients and protect the brand by maintaining a positi ve image. Requirements : · 3-5 Years of work experience with premium fashion/lifestyle/interior brand or internati onal sales. ● Bachelor's or master's degree with a concentrati on in marketi ng, promoti ons, adverti sing sales, or business administrati on preferred ● Be strategic and analyti cal when fi nding soluti ons to problems to ensure maximum client sati sfacti on ● To facilitate the use of CRM soft ware to improve the eff orts of the sales, customer service, and marketi ng teams ● to allow businesses to bett er manage their customer relati onships and ulti mately drive more success ● conduct quality assurance surveys to determine customer sati sfacti on and use the fi ndings to improve on areas of complaint ● maintains an ongoing level of engagement with key customers ● Knowledge of MS Offi ce soft ware and CRM soft ware ● Self-moti vated and goal-oriented, desire to deliver results · Key Skills :

● Excellent communicati on skills ● Positi ve, confi dent and determined approach ● High degree of self-moti vati on and ambiti on ● Skill to work both independently and as a part of a team ● Capable to fl ourish in a competi ti ve environment ● Self-moti vated and driven by targets ● Resilience Responsibiliti es: ● Meeti ng with clients virtually or during sales visits ● Maintaining accurate records ● Resolving customer complaints quickly and effi ciently ● Att ending any exhibiti ons, conferences, Meeti ngs ● Review sales performance ● Research the market and related products ● Listen to customer requirements and present appropriately to make sale ● Maintain and develop relati onships with existi ng and new customers ● Arrange Video calling and meeti ngs ● Timely respond to incoming emails and phone queries ● Negoti ate the terms of an agreement and close sales ● Gather market and customer informati on ● Make accurate and rapid cost calculati ons and providing customers with quotati ons. · Maintains quality service by establishing and enforcing organizati on standards

Job Type: Full-time

Pay: ₹11, ₹34,341.66 per month

Work Location: In person

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