Front Office Executive
4 days ago
Role & responsibilities
Guest Relationship Executive (GRE)
• Perform and maintain daily opening and closing procedures.
• To welcome & Assist Customer on their arrival in centre.
• Take down customers details and information. (Forms and official Templates to be filled).
• Confirm their purpose of visit and guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation).
• Attending calls- Receiving, and responding, transferring calls to appropriate departments, providing full. information, and support to the caller.
• Maintaining walk inn register and admin registers.
• Preparation of database of Client contacts and updating.
• Filling papers/bills and important documents.
• Opening and closing of the clinic operations.
• Handling (Cash & A/c) Depositing Cash in Bank, maintain financial Register (D)
• Coordinating with different Departments of the companies.
• Generating daily report and passing it to the Branch Manager (Stocks, Sales, Walk inn, Daily Expenses).
•
• Supervising Office Assistant & House Keeping Staff.
• Supervise audio/visual equipment and make sure the equipment room are set up appropriately.
• Supervise if the office equipment's are working in order like fax m/c, printer, PABX system etc.
• Should have all the maintenance staff contact number Organized and in order.
• Vendor management for stationers, travel agents, courier agents, and all allied third-party service providers.
• To arrange for food and beverages for the senior management guests & dignitaries, on case-to-case basis, after seeking the appropriate approval.
• Maintains confidentiality at all times of the organization fiscal and personnel related
Preferred candidate profile
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