Front Office Executive

4 days ago


Chennai, Tamil Nadu, India Hearing Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

Guest Relationship Executive (GRE)


• Perform and maintain daily opening and closing procedures.


• To welcome & Assist Customer on their arrival in centre.


• Take down customers details and information. (Forms and official Templates to be filled).


• Confirm their purpose of visit and guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation).


• Attending calls- Receiving, and responding, transferring calls to appropriate departments, providing full. information, and support to the caller.


• Maintaining walk inn register and admin registers.


• Preparation of database of Client contacts and updating.


• Filling papers/bills and important documents.


• Opening and closing of the clinic operations.


• Handling (Cash & A/c) Depositing Cash in Bank, maintain financial Register (D)


• Coordinating with different Departments of the companies.


• Generating daily report and passing it to the Branch Manager (Stocks, Sales, Walk inn, Daily Expenses).


• Supervising Office Assistant & House Keeping Staff.


• Supervise audio/visual equipment and make sure the equipment room are set up appropriately.
• Supervise if the office equipment's are working in order like fax m/c, printer, PABX system etc.
• Should have all the maintenance staff contact number Organized and in order.


• Vendor management for stationers, travel agents, courier agents, and all allied third-party service providers.


• To arrange for food and beverages for the senior management guests & dignitaries, on case-to-case basis, after seeking the appropriate approval.


• Maintains confidentiality at all times of the organization fiscal and personnel related

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