Customer Support Executive
2 weeks ago
Key Responsibilities
Customer Engagement & Recovery
Reach out to customers who abandoned carts and assist them in completing orders.
Handle NDR (non-delivery report) calls and coordinate with logistics partners to resolve delivery issues.
Collect customer feedback and reviews to improve products and service quality.
Communication & Problem Solving
Handle inbound/outbound calls, WhatsApp, and email support.
Answer queries regarding products, sizing, quality, shipping, and returns.
Provide customers with quick solutions while maintaining a positive brand image.
Tracking & Reporting
Record each interaction with accurate call outcomes (conversion, follow-up, feedback logged, etc.).
Share daily/weekly updates with the team on call volume, conversion rates, and customer concerns.
Flag recurring customer issues to the operations/marketing teams for process improvement.
Process Adherence
Follow call scripts and support workflows to maintain consistency.
Ensure high standards of professionalism and courtesy in every interaction.
Support in managing customer escalations and resolving them effectively.
Job Type: Full-time
Pay: ₹18, ₹20,000.00 per month
Work Location: In person
-
Customer Support Executive
1 hour ago
Ahmedabad, Gujarat, India Humming Bird Consulting Full timeCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Support Executive located in Ahmedabad. The role involves providing exceptional customer service by addressing inquiries and resolving issues promptly through phone, email, and chat. Responsibilities include handling customer complaints,...
-
Customer Support Executive
5 days ago
Ahmedabad, Gujarat, India Athflex Full timeCompany DescriptionAthflex is an athletic clothing and accessories brand, manufacturer, and online retailer based in India. We are committed to inspiring and empowering individuals in their fitness journeys through innovative and high-quality apparel. Our goal is to become a rapidly growing and widely recognized brand in the sports and fitness industry....
-
Customer Support Executive
1 week ago
Ahmedabad, Gujarat, India Krishna Smart Technology Full timeJob Opening: Customer Support ExecutiveLocation: AhmedabadJob Type: Full-TimeEducation: Any GraduateLanguages Required: Hindi & Gujarati (mandatory)Experience: Fresher or Experienced candidates can applyJob Description:We are looking for a Customer Support Executive to join our team and assist customers by providing accurate information and support. The...
-
Customer Support Executive
7 days ago
Ahmedabad, Gujarat, India Shipturtle Full timeJob Title:Customer Support ExecutiveDepartment:Marketing + ProductsLocation:iHUB, AhmedabadEmployment:Full Time, ExemptAbout Us:Shipturtle ) is revolutionizing e-commerce with innovative, collaborative solutions for online retailers. We specialize in creating custom Vertical Marketplaces via Brand Collaborations, simplifying product management, order...
-
Customer Support Executive
2 weeks ago
Ahmedabad, Gujarat, India AgriOwn Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCompany DescriptionAgriOwn is a pioneering AgriTech startup revolutionizing Indian agriculture by empowering farmers with advanced technologies, including agriculture drones and precision farming tools. With its innovative Farming-as-a-Service (FaaS) model, AgriOwn ensures small and marginal farmers benefit from services like drone spraying, soil health...
-
Chat Customer Support Executive
3 days ago
Ahmedabad, Gujarat, India Docdort Full timeTitle:We're Hiring Chat Customer Support ExecutiveAbout The RoleYou'll be supporting customers through chat, email, and text, helping resolve issues and providing excellent service. The role isbased in Ahmedabad, Gujaratand requires relocation.What We OfferSalary between ₹26,000 – ₹38,000 CTC per monthRotational shifts (night & weekend shifts...
-
Customer Support Executive
1 day ago
Ahmedabad, Gujarat, India Profusion Systems Inc. Full timeUS Shift Time: 8:00 am CST to 5:00 pm CSTWe are looking for a passionate Customer Support Executive to deliver exceptional service and ensure a positive experience for our customers. This role requires strong communication skills, problem-solving ability, and a customer-first mindset.Key ResponsibilitiesRespond to customer inquiries via multiple channels...
-
Customer Support Executive
1 day ago
Ahmedabad, Gujarat, India Interactive Manpower Solutions Full timeJob Overview:We are seeking a dedicated and compassionate Customer Service Executive to join our team,with a specific focus on supporting the UK healthcare market. This role involves handling a highvolume of inbound calls from healthcare professionals, including Doctors, Nurses, Allied HealthProfessionals (AHP), Healthcare Assistants (HCA), and hospitals....
-
Customer Support Executive
7 days ago
Ahmedabad, Gujarat, India Health-e Full time𝐉𝐨𝐢𝐧 𝐭𝐡𝐞 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐇𝐞𝐚𝐥𝐭𝐡 𝐑𝐞𝐯𝐨𝐥𝐮𝐭𝐢𝐨𝐧 𝐰𝐢𝐭𝐡 𝐇𝐞𝐚𝐥𝐭𝐡-𝐞Are you passionate about making a real impact in people's lives? Do you believe technology can change the future of healthcare?Health-eis searching for dynamic, solution-driven Customer...
-
Customer Support Executive
1 week ago
Ahmedabad, Gujarat, India, Gujarat GRIPIT Full timeCompany Description Gripit specializes in facilitating global brands' entry and growth in India's dynamic market by providing end-to-end solutions, from market entry strategies to retail and e-commerce distribution. We ensure seamless and risk-free expansion for foreign brands, managing compliance, pricing strategies, logistics, and brand-building. By...