
Zoho People
1 week ago
Key Roles & Responsibilities
Objective:
To lead the full-cycle implementation of Zoho People and Zoho Payroll, integrate systems with internal tools, and ensure smooth post-go-live support, maintenance, and process optimization across HR and Payroll functions.
Key Roles and Responsibilities
Phase 1: Implementation & Configuration
End-to-End Setup
- Configure all modules in Zoho People (Leave, Attendance, Onboarding, PMS, etc.)
- Implement Zoho Payroll including salary structures, pay runs, tax settings, and compliance
- Customize workflows, forms, approval hierarchies, and automated alerts
Requirement Gathering
- Collaborate with HR, Finance, and IT teams to understand existing processes
- Translate business needs into system configurations and process flows
Data Migration
- Lead data collection, cleansing, and migration from legacy systems
- Ensure accuracy in importing employee records, salary details, attendance history, etc.
Integration Management
- Integrate Zoho People with:
- Biometric or attendance devices
- Zoho Recruit / Zoho Books / Zoho CRM (if required)
- Third-party software (via API or middleware)
- Test all integrations and resolve sync or mapping issues
Testing & Go-Live
- Conduct end-to-end UAT (User Acceptance Testing)
- Fix bugs and complete final setup before go-live
- Train HR, Payroll, and Managers on the system usage
Phase 2: Post-Implementation Support & Maintenance
System Monitoring
- Regularly check for system errors, workflow failures, or data mismatches
- Monitor integrations and act on sync issues in real-time
User Support
- Act as the primary point of contact for any Zoho People/Payroll-related queries
- Troubleshoot access, functionality, and payroll issues for users
Process Enhancements
- Make changes to workflows, forms, and policies as per business evolution
- Continuously improve system usability and efficiency
Payroll Support
- Assist in monthly payroll processing and verification
- Ensure statutory compliance (PF, PT, ESIC, TDS, etc.)
- Generate required reports and ensure payroll accuracy
Training & Documentation
- Conduct refresher training for HR/Finance or new employees
- Maintain SOPs, system change logs, and user manuals
- Liaison with Zoho Support
- Raise tickets for technical issues
- Coordinate with Zoho for customization, bug fixes, or product updates
Change Management
- Assess the impact of any HR or payroll policy changes on the system
- Implement necessary updates without disrupting ongoing operations
Required Skills & Experience
- Hands-on experience in implementing Zoho People & Zoho Payroll
- Strong understanding of HRMS & payroll workflows (Indian compliance preferred)
- Experience with system integration, API, and data mapping
- Excellent troubleshooting, communication, and stakeholder coordination skills
- Ability to balance project execution and post-go-live support
Preferred Qualifications
- Degree in HR, IT, Business, or related field
- Prior experience in end-to-end HRMS/Payroll implementation
- Familiarity with Zoho ecosystem and Indian payroll compliance
Job Type: Full-time
Pay: Up to ₹70,000.00 per month
Benefits:
- Cell phone reimbursement
Application Question(s):
- Do you have experience handling the Zoho HRMS?
- Do you have experience in handling HR Operations?
- Do you have experience implementing Zoho People ?
- Do you have experience implementing Zoho Payroll?
Experience:
- Advance Excel: 1 year (Preferred)
- Data Analytics : 1 year (Preferred)
Work Location: In person
Application Deadline: 07/09/2025
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