Customer Relationship Manager
20 hours ago
*Summary:*
Results-driven CRM professional with 2-3 years of experience in building and maintaining strong customer relationships, driving revenue growth, and improving customer satisfaction. Proven track record of implementing effective CRM strategies, leading cross-functional teams, and leveraging data-driven insights to inform business decisions.
*Key Skills:*
- Marketing Automation
- Customer Service and Support
- Data Analysis and Reporting
- Cross-Functional Team Collaboration
- Strategic Planning and Execution
- Communication and Presentation Skills
*Responsibilities:*
- Manage customer interactions and resolve issues
- Identify opportunities to upsell/cross-sell products
- Collaborate with sales and marketing teams to deliver targeted campaigns
- Analyze customer data to inform business decisions
- Develop and implement strategies to improve customer retention
*Requirements:*
- 2+ years of CRM experience
- Strong communication and interpersonal skills
- Proven track record of building customer relationships
Education:
Graduation.
Job Types: Full-time, Permanent
Pay: ₹25, ₹45,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
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