Sales Coordinator

Sales Coordinator / Key Account Manager

Seri Prints Private Limited is a leading manufacturer of high-quality screen-printed decals. We

have strong partnerships with major two-wheeler manufacturers like Bajaj Auto, Triumph

Motors and Royal Enfield. As our company expands, we need a dedicated professional to

manage key client relationships and ensure seamless communication between our sales,

design and production teams. Your primary goal will be to provide comprehensive, end-to-end

customer service .

The Role

Job Title: Sales Coordinator / Key Account Manager

Location: Pune, Maharashtra

Industry: Manufacturing (Screen-Printed Decals)

Reporting to: The Sales Head or Regional Sales Manager

This position requires a proactive and organized individual to act as the primary liaison between

our key clients and our internal operations. You will be responsible for building and maintaining

strong professional relationships and ensuring a smooth process from the initial order to the

final product delivery. Your careful oversight of every step in the order lifecycle is essential to

Maintaining a high level of customer satisfaction..

Key Responsibilities

1. Client Relations and Account Management

● Serve as the main point of contact for key accounts, proactively engaging with them to

build lasting professional relationships.

● Manage client inquiries, provide detailed product information, and ensure all projects

specifications are met.

● Handle client feedback and promptly resolve any issues to strengthen client loyalty.

1. Sales and Project Management

● Process and manage all sales orders with meticulous attention to detail, from receipt to

final delivery.

● Prepare and follow up on sales quotations and proposals.

● Maintain accurate and updated records of all sales orders, client communications, and

delivery schedules.

1. Inter-departmental Collaboration

● Work closely with the Design, Production, and Logistics departments to accurately

Communicate client needs and monitor production timelines for on-time order fulfilment.

1. Process Improvement and Reporting

● Monitor the progress of orders and proactively address any operational bottlenecks.

● Generate and analyse sales reports, order status updates, and customer service metrics

to provide valuable insights to management.

Qualifications and Experience

● Education: A Bachelor's or Master's degree in Business Administration, Sales, Printing

Technology or a related field.

● Experience: A minimum of two years of professional experience in a client-facing role,

preferably within a manufacturing environment.

● Skills: Demonstrated knowledge of printing processes, experience with ERP or order

management systems and proficiency with the Microsoft Office Suite.

Core Competencies

● Communication: Excellent interpersonal and written communication skills for effective

coordination.

● Organizational Skills: Exceptional organizational and time-management abilities to

handle multiple orders and deadlines simultaneously.

● Attention to Detail: A high degree of accuracy is critical to ensure order correctness and

client satisfaction.

● Problem-Solving: A proactive mind-set with the ability to anticipate issues and provide

effective solutions.

● Client-centric Focus: A genuine commitment to providing an outstanding client

experience.

Employment Details

● We offer a competitive salary and opportunities for professional development.

● You will work in a reputable, growing organization that serves prominent industry leaders.

● We provide a collaborative and supportive work environment where individual

contributions are highly valued.

Job Type: Full-time

Salary Details /- to 30000/- per month CTC

How to Apply

Please send your resume and a brief cover letter detailing your relevant experience to the email

below. All submissions will be given careful consideration.

Email:

Contact: Sumitra Naik (HR Dept.)

Job Type: Full-time

Pay: ₹25, ₹30,000.00 per month

Work Location: In person

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