ifm lead

1 week ago

Hyderabad, Telangana, India Novartis Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Summary

The IFM Lead serves as the strategic and operational backbone of facility management, responsible for overseeing all aspects of site operations including mechanical and electrical systems, housekeeping, food and beverage services, transportation, and amenities. This role ensures smooth functioning in alignment with HSE protocols and company standards, while maintaining performance records, generating MIS reports, and leading progress reviews. The IFM Lead also mentors team members, drives quality adherence, and conducts performance evaluations.

About the Role

Major accountabilities:

  • Manage daily operations in compliance with quality standards, SLAs, and regulatory requirements.
  • Deliver high-value services that enhance client satisfaction and operational excellence.
  • Align facility operations with organizational goals and budget forecasts.
  • Develop and manage SLAs; support procurement in vendor selection and evaluation.
  • Define and achieve annual cost-saving targets in energy and maintenance.
  • Ensure compliance with labor laws and wage regulations.
  • Maintain strong professional relationships with clients, vendors, and internal teams.
  • Audit subcontractors for service quality and site upkeep.
  • Conduct team development sessions and support individual growth plans.
  • Track KPIs and collaborate with teams to meet performance objectives.
  • Coach and guide team members to deliver high-quality outcomes.
  • Oversee vendor deliverables as per scope of work.

Minimum Requirements:

Work Experience:

  • Bachelor's degree in a relevant field.
  • Minimum 12+ years of experience in Integrated Facility Management (IFM).
  • Background in hospitality or hotel operations is a plus.
  • Strong understanding of Facility Management frameworks and best practices.
  • Excellent communication and interpersonal skills for cross-functional collaboration.
  • Analytical mindset with ability to leverage data for decision-making.
  • Proven track record in managing operations and projects concurrently.
  • Experience managing mid-sized to large corporate facility operations.

Languages :

  • English.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together?

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up:

Benefits and Rewards: Read our handbook to learn about all the ways we'll help you thrive personally and professionally:

Division

Operations

Business Unit

CTS

Location

India

Site

Hyderabad (Office)

Company / Legal Entity

IN10 (FCRS = IN010) Novartis Healthcare Private Limited

Functional Area

Facilities & Administration

Job Type

Full time

Employment Type

Regular

Shift Work

No

Accessibility and accommodation

Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

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