Facilities Soft Service Executive

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   Facilities Soft service ExecutiveWork DynamicsRole Summary  Responsible for coordinating FM service delivery for specified Oracle properties in order to meet the SLA maintenance and service standards. To support the Asst. Facilities Manager in any tasks related to the obligations under the contract. Responsibilities Monitoring of Housekeeping related activities Arrangement of all consumables and supplies for Client / any visits Preparing the Daily/Weekly and Monthly reports Interacting with the service & supply vendors. Undertake daily facility rounds and find out snags and raising proactive tickets for the same Effectively manage service provider teams to ensure an on time deliverable system. Routinely Inspect all services to ensure performance measures are being maintained and make the service score cards. Indenting the requirements with suppliers. Pest control management. Indoor plant management Conduct weekly physical inventory for stock management and raise IMT requests Monitoring Corrigo tickets for closure.  Track vendor staff attendance Coordinate  & support office renovation and refurbishment activities Support Asst. Facility manager to forecast the regular & monthly spends for the month and adhere to the same Support in procurement process for regular and ad hoc soft services activities Keep a track of contract renewals and support Asst. Facility manager for the renewal process for principle vendors Coordinate with the vendor's to receive monthly invoices on time. Coordinate for quarterly NDC's for principle and non principle vendor. Provide a training to the onsite team equipment's procedure & implementation Recommend continuous quality improvement practices Training for vendor staff to be planned on monthly basis Client/Stakeholder Management  Proactively engage stakeholders to ensure that on site client's expectations are met though high levels of customer service Build and develop effective client / stakeholder relationships across multiple levels of the organization Proactively understand the customers/ employees needs and act on them before being requested Maintain high standards of housekeeping of facility Improvements in the office aesthetics and operations as per need Finance Management Accurate billing and invoicing Adherence to the monthly forecast Invoice management. Procurement & Vendor Management Work on getting quotations as per site need Sharing indents for monthly material supply Zero out of stock  situation Other Key Activities Collecting all documents from the vendor for compliance audit Developing interesting & fun user engagement activities Signage / Poster making for site awareness. Managing ad hoc vendors. Key Performance Measures Compliance with service provision as detailed in the contract. Compliance with the Health and Safety responsibilities. High Customer Satisfaction rating as measured in regular surveys. Compliance with Best Practice documentation. Pursue continuous improvement Reporting requirement Prepare and collate IFM reporting as required and on a timely basis. Prepare and collate Finance report as required and on a timely basis. Prepare, track vendor cost as required for reporting. Requirements  Any Graduate with 2+ yrs of min exp in facility management  Personal Effectiveness Provide an effective contribution to the team's delivery. Contributes via regular feedback, to the overall performance of the delivery team. Works towards individual targets, monitor and manages individual performance. Proactive and self-starter & Team player What we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply todayLocation: On-site –Hyderabad, TSScheduled Weekly Hours: 48Job Tags:If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements.  We're interested in getting to know you and what you bring to the tableJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.