Technical Client Success Associate

2 weeks ago

India Aura Intelligence Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Technical Client Success Associate will be responsible for end-to-end client engagement — across pre-sales discovery, onboarding, delivery, and post-sales technical support. This role demands high business acumen, analytical thinking, and client-facing professionalism.

Please note the role is based in the Eastern Time zone. Expected working hours are 9-18 EST (18:30 - 3:30 IST)

Responsibilities:

  • Lead client discovery, solutioning, and demo sessions during pre-sales and post-sales conversations.
  • Support client onboarding, training, and implementation in collaboration with internal teams.
  • Translate client use cases into product configurations, feasibility and value analysis.
  • Deliver client-facing and Internal leadership presentations.
  • Troubleshoot data/portal issues and serve as liaison between clients and product/engineering.
  • Ensure a high-quality experience for clients across the full lifecycle.
Requirements

What We're Looking For:

  • 3+ years of experience in client-facing roles across consulting, analytics, or SaaS delivery.
  • Experience working with Management Consulting firms, Private Equity, or VC clients.
  • Strong preference for those with backgrounds in top-tier firms (e.g., MBB, Big 4, global PEs/VCs).
  • Strong communication skills in English with ability to present to senior stakeholders.
  • Business-savvy and consultative in approach, with understanding of value drivers in M&A, talent, and growth strategy.
  • Advanced skills in Excel modeling and slide-making (consulting quality).
  • Proficient in SQL, Databases such as Snowflake, BI tools such as Power BI, Omni, or Tableau, and Ticketing systems like Zendesk, Linear etc
  • Experience with Python for basic data analysis is a plus.

Education:

  • Bachelor's degree from a top-tier university in Business or Engineering.
  • MBA from IIMs, ISB, or equivalent top global programs preferred with a background in Engineering Academics.

Ideal Candidate:

  • Structured thinker with a consulting mindset and product curiosity.
  • Self-starter who thrives in a fast-paced start-up, client-driven, remote team environment.
  • Capable of operating independently while influencing cross-functional teams.

  • Client Success

    1 week ago

    india Neura Dynamics Full time

    Job Summary:As theClient Success & Project Delivery Manager, you will own the end-to-end execution of complex software projects. You will act as the vital bridge between the client's vision and our internal technical teams, ensuring successful, on-time delivery while strategically identifying opportunities for growth and upselling.Key Responsibilities:Client...

  • Associate (Client Success & Operations)

    2 weeks ago

    Delhi, India UniHawk Global Full time

    Job Description About UniHawk: UniHawk is a leading global education consulting firm shaping pathways for high-achieving students seeking transformative academic and career journeys. Our mission is to deliver trusted guidance, strategic insight, and personalized support to every student and family we serve. Role Overview: As an Associate (Client Success &...

  • Client Technical Onboarding

    2 weeks ago

    Bengaluru, India JPMorganChase Full time

    Job Description Job Description Join JPMorgan Chase as a Technical Implementation Specialist and play a pivotal role in Commercial Banking client onboarding. Collaborate with a global team to deliver innovative Treasury Services solutions and ensure a smooth client experience. Be part of a supportive culture that values excellence, inclusion, and your...

  • Customer Success Associate

    17 hours ago

    India TekXera Full time

    Customer Success Associate (Hebrew Language) – RemotePosition: Customer Success Associate – L1 Work Mode: Remote (Work From Home) Process: International Customer Support Experience: 1–5 Years Location: Pan India (Remote)About the RoleWe are hiring skilled and customer-focused Customer Success Associates (L1) with Hebrew language proficiency to support...

  • Technical Customer Success Associate

    3 weeks ago

    India ensuredit Full time

    The Technical Customer Success Associate will be responsible for ensuring the success of our customers throughout their lifecycle with our SaaS product. They will work closely with customers to understand their business goals and objectives and develop a strategic plan for achieving those goals using our product. They will also serve as the primary point of...

  • Client Success Executive

    4 weeks ago

    India Nature Technologies Pvt Ltd Full time

    Job Description Client Success Executive Location: Kolkata Sector V Experience: 34 years of relevant experience Reports to: Client Success Manager & India Sales Head Type: Full-time Position Overview You'll be the bridge between clients and delivery teams (creative, media, SEO, tech), ensuring on-time, on-scope, on-quality delivery. This role has a clear...

  • Customer Success Associate

    1 day ago

    india Wobot.ai Full time

    Responsibilities:Own relationship with assigned clients, including onboarding, implementation, training etc.Monitoring accounts to ensure a positive customer experience with the company’s products or servicesAnalyzing potential issues related to customer accounts and channelizing internally for a faster resolution.Coordinating with other departments Sales,...

  • Customer Success Associate

    1 week ago

    india Wobot.ai Full time

    Responsibilities: Own relationship with assigned clients, including onboarding, implementation, training etc. Monitoring accounts to ensure a positive customer experience with the company’s products or services Analyzing potential issues related to customer accounts and channelizing internally for a faster resolution. Coordinating with other departments...

  • Client Success MIS Associate

    13 hours ago

    Chennai, India Qube Cinema Full time

    Job Description About Us: At Qube Cinema, technology and innovation are at our core. Our purpose is to bring to life every story - to engage, entertain and enlighten the world. As a company with a passion for cinema, we are committed to creating a seamless world of digital cinema with innovative, robust, reliable, and cost-effective products and constantly...

  • Client success executive

    4 weeks ago

    India Optimise Full time

    Who We Are:The Optimise Media Group is a global performance advertising company, with over 10 international offices with operations across 5 continents including UK, SEA, Australia, India, and MEA.We work with an enviable client portfolio including many of the biggest global brand names. We deliver successful performance marketing campaigns for clients...