Current jobs related to Customer Success Associate - india - Wobot.ai

  • Customer Success Associate

    2 weeks ago

    India Data Intensity Full time

    The Customer Success Associate is a vital member of the customer success team, responsible for ensuring the success and satisfaction of our valued customers. This role is focused on building strong relationships with clients, addressing their needs, and driving customer retention and growth. **In combination with**: - Ability to act as a consultant,...

  • Customer Success Associate

    1 week ago

    India Spektra Systems Full time

    Job DescriptionJob DescriptionThis is a remote position.Spektra Systems is seeking a Customer Success Associate to provide exceptional support to our SaaSify clients in a 24/7 support environment. As the first point of contact, you will play a crucial role in diagnosing and resolving issues, ensuring customer satisfaction, and escalating complex cases as...

  • Customer Success Associate

    2 weeks ago

    India Alliance Recruitment Agency Full time

    Role Customer Success Associate Work From Home)Industry :- Catering & event management 2 - 7 yearsJob descriptionYou will provide direct administrative support while performing a wide range of duties. You will also assist with day-of events to ensure our Guests have the best experience possible. This position is a blend of administrative work, hands-on...

  • Customer Success Associate

    1 week ago

    India Aislelabs Full time

    **About Us** Aislelabs is a technology company that offers the most advanced WiFi location based marketing, advertising and analytics platform in the market. Our Innovative solutions empower shopping malls, airports, stadiums and brick-and-mortar businesses to learn and engage with their customers on a personal level, providing insights and data - driven...

  • Customer Success Associate

    4 hours ago

    India Aislelabs Full time

    **About Us** Aislelabs is a technology company that offers the most advanced WiFi location based marketing, advertising and analytics platform in the market. Our Innovative solutions empower shopping malls, airports, stadiums and brick-and-mortar businesses to learn and engage with their customers on a personal level, providing insights and data - driven...

  • Customer Success Advocate

    6 days ago

    India Spektra Systems Full time

    Job OverviewSpektra Systems is a leading provider of innovative SaaS solutions. As a Customer Success Associate, you will play a critical role in ensuring exceptional customer experiences and driving business growth.This is a remote position that requires strong problem-solving skills, excellent communication, and the ability to work collaboratively with...

  • Customer Success Associate

    3 weeks ago

    India Indee Full time

    About the Customer Support Team The Customer Success team aims to provide best solutions while maintaining a high degree of empathy towards our clients. Our clients are our priority at all times and our success at Indee is result of trust we have built with customers around world. Key Responsibilities Engage and interact with customers via email or chat on...

  • Customer Success Associate

    2 weeks ago

    India Wobot Full time

    Responsibilities:Own relationship with assigned clients, including onboarding, implementation, training etc.Monitoring accounts to ensure a positive customer experience with the company's products or servicesAnalyzing potential issues related to customer accounts and channelizing internally for a faster resolution.Coordinating with other departments Sales,...

  • Customer Success Manager

    3 weeks ago

    India SuperAGI Full time

    About SuperAGI: We are pioneering the future of Artificial General Intelligence through groundbreaking research and innovative AI products. Our mission is to transform applications with intelligent, autonomous solutions that drive efficiency and growth. We're building a world where AI collaborates seamlessly with human intelligence to achieve extraordinary...

  • Manager of Customer Success

    2 weeks ago

    India HighLevel Full time

    About HighLevel:HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their...

  • Customer Success Associate Germany

    3 days ago

    India Kadel Labs Pvt. Ltd Full time

    About the RoleThis role is ideal for someone with experience in customer success, business development, or client-facing roles within an IT company. You will be responsible for supporting business development efforts by identifying and pursuing new opportunities in the German-speaking market, acting as a bridge between internal teams and German-speaking...

  • Culture Success Associate

    3 weeks ago

    India Uniify Full time

    Remote | Full Time | 0-2 Years | HR Tech / SaaS / Employee ExperiencePositions: 1Uniify is a People Intelligence Platform that empowers organizations to create meaningful, measurable employee experiences. We help HR teams drive real-time engagement, wellbeing, and internal communication—365 days a year.We're on a mission to move organizations from...

  • Customer Success Lead

    4 days ago

    India Synoriq Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Success Lead to join our team at Synoriq. As a key member of our customer success department, you will play a pivotal role in ensuring our customers achieve maximum value from our products and services.Your Responsibilities:Customer Onboarding: Conduct thorough onboarding sessions for...

  • Customer Success Manager

    4 weeks ago

    India Total AI Systems Inc. Full time

    We're Hiring: Customer Success Manager (SaaS) Role: Customer Success Manager Location: Remote Pay: Competitive + Bonuses & Other IncentivesDo you love helping customers succeed? Are you passionate about SaaS, retention, and growth? We're looking for a Customer Success Manager to guide our clients, maximize product adoption, and ensure long-term successWhat...

  • Customer Success Manager

    3 weeks ago

    India Total AI Systems Inc. Full time

    Job Title: Customer Success Manager About the Role We are seeking a highly skilled and passionate Customer Success Manager to join our team. As a key member of our organization, you will be responsible for guiding our clients through the onboarding process, ensuring smooth adoption of our product, and driving long-term success. Key Responsibilities Onboard...

  • Customer Success Engineer

    1 week ago

    India Tranzeal Incorporated Full time

    Job Title: Customer Success EngineerLocation: Bangalore, IndiaHands-on customer success engineer requiredAny AWS certification, Cybersecurity certification requiredNeed candidates with network and cloud security experienceThis role is a mix of pre-sale engineer, post-sale engineer and technical support engineerCandidate must have experience in understanding...

  • Customer Success Operations

    6 days ago

    India Zluri Technologies Full time

    **About the role** We’re hiring a Customer Success Operations Specialist whose mission will be to drive the effectiveness and efficiency of our Customer Success and Support teams. You will report to the CS Ops Manager. You will be their trusted partner in defining customer success objectives, strategy, and tactics and implementing processes that...

  • Customer Success Manager

    4 weeks ago

    India Konnecta Full time

    Company Overview Konnecta, a leading technology company, empowers businesses to unlock the full potential of their data through intuitive software solutions. We are committed to delivering exceptional results and growing rapidly to meet the evolving needs of our customers. Job Summary: The Customer Success Lead/Account Manager for Mid Market Sales will build...

  • Customer Success Leader

    2 weeks ago

    India datanitiv Full time

    Job descriptionIn 2023, we successfully launched Capability, our groundbreaking Capacity Planning Solution—the first and only solution of its kind tailored specifically for Workforce Management professionals. This innovative platform is transforming the industry by providing organizations with advanced data-driven workforce planning capabilities, enabling...

  • Customer Success Manager

    4 weeks ago

    India Konnecta Full time

    Company DescriptionKonnecta, a leading technology firm at the forefront of advanced analytics, offers intuitive software solutions that empower businesses to harness the full potential of their data and drive tangible business value. Committed to delivering exceptional results, we're experiencing rapid growth to meet the evolving needs of our customers.Role...

Customer Success Associate

2 weeks ago

india Wobot.ai Full time

Responsibilities:

  • Own relationship with assigned clients, including onboarding, implementation, training etc.
  • Monitoring accounts to ensure a positive customer experience with the company’s products or services
  • Analyzing potential issues related to customer accounts and channelizing internally for a faster resolution.
  • Coordinating with other departments Sales, Engineering and Product to ensure that customers’ needs are met.
  • Develop and maintain customer-success strategies and best practices, as well as customer-support content, with help from the creative team
  • Review the customer journey, identifying how it and #x27;s supported, taking a consultative approach in helping clients overcome issues and achieve goals 
  • Serve as day-to-day contact for assigned accounts, identify areas of opportunity, highlight best practices, and document them
  • Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
  • Maintain existing customer success metrics and data

Requirements:

  • Sound knowledge of CCTV Infrastructure and its working is a must.
    Should be aware of and have practical experience of working on port forwarding, DDNS configurations, RTSP protocol, NVR/DVR, IP cameras,etc.
  • Minimum 2 years of client interaction experience for B2B clients.
  • Should be self-motivated and self-directed
  • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
  • Excellent organizational and problem-solving skills

How we work:

  • We use Microsoft Teams for daily communication, conduct daily standups and team meetings over Teams.
  • We value open discussion, ownership, and a founder mindset.
  • We prioritize design, amazing UI/UX, documentation, to-do lists, and data-based decision-making.
  • We encourage team bonding through bi-weekly town halls, destressing sessions with a certified healer, and fun company retreats twice a year.
  • We offer a 100% remote workplace model, health insurance, top performers eligible for attractive equity options, mental health consultations, company-sponsored upskilling courses, growth hours, the chance to give back with 40 hours for community causes, and access to a financial advisor.
  • Wobot is an Equal Opportunity Employer