Customer Success Executive

4 days ago


Surat India PW (PhysicsWallah) Full time

Job Description Job Title: SST Associate Location: Surat Company: Physics Wallah (PW) Employment Type: Full-Time About the Role: Physics Wallah is looking for a dedicated and analytical SST Associate to join our Student Success Team in Surat. In this role, you will be responsible for driving initiatives that enhance student performance, engagement, and satisfactionensuring every learner achieves their full potential. Key Responsibilities: - Develop and execute data-driven strategies to improve student success, retention, and academic outcomes. - Track and analyze key performance indicators (KPIs) to measure student progress and identify improvement areas. - Collaborate with academic, operations, and counseling teams to create a supportive and growth-oriented environment. - Design and implement innovative programs addressing diverse student needs. - Provide actionable insights to leadership based on student performance data and feedback. - Contribute to fostering a positive and motivating learning experience for all students. Qualifications & Skills: - Bachelor's degree (Master's preferred) in Education, Management, or a related field. - 13 years of experience in student success, academic operations, or edtech roles. - Strong analytical, coordination, and communication skills. - Proficiency in MS Excel and basic data analysis tools. - A passion for student development and academic excellence. Why Join Physics Wallah: - Be part of India's leading edtech revolution transforming learning experiences. - Work in a collaborative, student-focused environment. - Opportunities for professional growth and meaningful impact. Apply now at : https://forms.gle/8prZm42Sop31oFUr9 or Send your resume to [Confidential Information] with the subject line SST Associate - Surat



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