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Customer Relationship Management Executive
2 weeks ago
Job Title - Client Relationship Management Executive
About the Company – BuildMyInfra
BuildMyInfra (BMI) is one of India's fastest-growing infrastructure solution providers, specializing in turnkey project execution across various sectors. Our services include Civil Construction, MEP, HVAC, Firefighting, Electrical, and Plumbing works. We offer end-to-end project delivery – from design and procurement to execution and handover – ensuring high standards of quality, safety, and client satisfaction. Headquartered in Gurugram, we are driven by innovation, operational excellence, and strong project management capabilities.
Key Responsibilities
- Coordinate with clients via emails and calls for updates, queries, and issue resolution.
- Liaise with internal teams (Sales, Projects, Procurement, etc.) to ensure timely execution and delivery.
- Drive cross-selling and up-selling initiatives based on client needs and interactions.
- Maintain accurate client data and communication records in Excel.
- Create and share client reports and presentations using PowerPoint.
- Ensure high levels of client satisfaction through professional and timely communication.
Skills Required
- Excellent verbal and written communication skills.
- Strong coordination and multitasking abilities.
- Proficiency in MS Excel and PowerPoint.
- Client-focused and proactive approach.
Eligibility
- Any graduate can apply (B.Tech/B.E preferred)
- Fresher Can Apply
Location - Gurugram, Haryana