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Customer Relationship Management Executive

2 weeks ago

Gurgaon, Haryana, India BuildMyInfra Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Job Title - Client Relationship Management Executive

About the Company – BuildMyInfra

BuildMyInfra (BMI) is one of India's fastest-growing infrastructure solution providers, specializing in turnkey project execution across various sectors. Our services include Civil Construction, MEP, HVAC, Firefighting, Electrical, and Plumbing works. We offer end-to-end project delivery – from design and procurement to execution and handover – ensuring high standards of quality, safety, and client satisfaction. Headquartered in Gurugram, we are driven by innovation, operational excellence, and strong project management capabilities.

Key Responsibilities

  • Coordinate with clients via emails and calls for updates, queries, and issue resolution.
  • Liaise with internal teams (Sales, Projects, Procurement, etc.) to ensure timely execution and delivery.
  • Drive cross-selling and up-selling initiatives based on client needs and interactions.
  • Maintain accurate client data and communication records in Excel.
  • Create and share client reports and presentations using PowerPoint.
  • Ensure high levels of client satisfaction through professional and timely communication.

Skills Required

  • Excellent verbal and written communication skills.
  • Strong coordination and multitasking abilities.
  • Proficiency in MS Excel and PowerPoint.
  • Client-focused and proactive approach.

Eligibility

  • Any graduate can apply (B.Tech/B.E preferred)
  • Fresher Can Apply

Location - Gurugram, Haryana