Front Desk Executive
1 day ago
Job Title: Front Desk Executive
Department: Front Desk
Reports To: Regional Head/ National Head
Job Description:
We are seeking a dynamic, professional, and customer-focused Front Desk Executive to be the face of our studio. This individual will be responsible not only for managing day-to-day front desk operations and guest relations but also for supporting business development and local marketing initiatives. The ideal candidate will act as a key liaison between clients and Advisors, ensuring high levels of satisfaction and contributing to the studio's growth objectives.
Key Responsibilities:
Client Management & Front Desk Operations
- Manage front desk operations with efficiency and professionalism, ensuring all visitors receive a warm and personalized experience.
- Coordinate with Advisors to schedule consultations and help them meet individual sales targets and earn incentives.
- Handle inquiries via phone, email, and walk-ins, providing accurate information on services, pricing, and appointment availability.
- Uphold and enforce all Brand Standards at the front desk and across the studio.
- Maintain a clean, organized, and professional front office area at all times.
- Supervise front office staff (if applicable), including assigning shifts and monitoring performance.
Business Development & Marketing Support
- Actively support lead generation, nurturing, and conversion by following up with inquiries and walk-ins.
- Collaborate with the sales team and Studio Manager to track leads and ensure timely follow-ups.
- Participate in local marketing activities, such as organizing in-clinic events, referral campaigns, and community outreach programs.
- Maintain a database of leads, prospects, and regular clients for ongoing business engagement.
- Collect and analyze client feedback to support service improvements and retention strategies.
Reporting & Operational Oversight
- Compile and report on daily/weekly front desk performance metrics, including footfall, lead conversion, and client satisfaction.
- Maintain high standards of conduct, dress, hygiene, and appearance for both yourself and team members at the front desk.
- Create efficient shift schedules and manage day-to-day workflow to ensure seamless operations.
- Ensure the front desk area complies with hygiene, safety, and operational protocols.
Desired Candidate Profile:
- Proven track record in lead generation, pre-sales, or front-line sales, with a focus on achieving targets.
- Excellent communication skills in English, Hindi, and one regional language (as per location).
- Strong interpersonal skills, telephone etiquette, and the ability to handle high-pressure customer interactions with ease.
- Prior experience in operations or front office management is an advantage.
- Highly motivated, well-organized, and results-driven with strong attention to detail.
- Presentable, confident, and professionally groomed, with a welcoming demeanor.
- Willingness to contribute to business growth through active involvement in sales and marketing initiatives.
Additional Skills (Preferred):
- Experience with CRM software and appointment scheduling tools.
- Understanding of studio/clinic operations in the beauty, aesthetics, or healthcare industry.
- Social media or digital outreach experience (bonus for marketing support).
Job Type: Full-time
Pay: ₹8, ₹32,211.28 per month
-
Front Desk Executive
2 weeks ago
Chennai, Tamil Nadu, India hirring Full time ₹ 4,20,000 - ₹ 6,30,000 per yearJob Title: Front Desk ExecutiveDepartment: Front DeskReports To: Regional Head/ National HeadJob Description:We are seeking a dynamic, professional, and customer-focused Front Desk Executive to be the face of our studio. This individual will be responsible not only for managing day-to-day front desk operations and guest relations but also for supporting...
-
Front Desk Executive
23 hours ago
Chennai, Tamil Nadu, India AGS Health Full time ₹ 800 - ₹ 32,000 per yearA Front Desk Executive is responsible for managing the front desk area, serving as the initial point of contact for visitors, clients, and callers, and ensuring smooth administrative operations. Their duties include greeting and welcoming guests, answering and redirecting phone calls, managing appointment schedules, maintaining visitor records, handling mail...
-
Front Desk Manager
1 day ago
Chennai, Tamil Nadu, India Uniscans & Labs Pvt Ltd Full time ₹ 3,60,000 - ₹ 4,80,000 per yearJob Description – Front Desk ManagerSummary:The Front Desk Manager is responsible for overseeing day-to-day front office operations, ensuring smooth workflow, excellent patient service, and effective team management. The role requires strong leadership, communication, and organizational skills, particularly in a diagnostic or scan centre environment.Key...
-
Front Desk Administrator
6 days ago
Chennai, Tamil Nadu, India EK INFRA Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Title: Front Desk Administrator (Female Candidates Only) Location: T.Nagar Chennai Department: Administration / HR SupportEmployment Type: Full-Time Job Summary:We are looking for a female Front Desk Administrator with strong communication skills and a pleasant personality to manage front office operations and support the HR team. The ideal candidate...
-
Front Desk Administrator
1 week ago
Chennai, Tamil Nadu, India Integel Institute Of Technology Tamil Nadu Full time ₹ 2,00,000 - ₹ 4,00,000 per yearLocation: Velachery, ChennaiExperience: 0 to 1 yearJob Type: Full-timeResponsibilities:Greet and assist visitors & clientsHandle calls and front desk operationsManage appointments & meeting room schedulesMaintain reception area, visitor logs & courier handlingCoordinate with internal teams and support admin tasksManage front office...
-
Front Office Specialist
2 weeks ago
Chennai, Tamil Nadu, India Rattha Group Full time ₹ 3,00,000 - ₹ 6,00,000 per yearAssistant Executive/Sr. Executive – Front OfficeDepartment: OperationsLocation: Sholinganallur, ChennaiJob Overview:We are looking for a welcoming front desk representative to handle all receptionists and clerical duties at our main entrance's front desk. You are the company's "face" to all visitors, and responsible for our first impression. The ideal...
-
Front office executive
4 days ago
Chennai, Tamil Nadu, India Genesis Finserve Full time ₹ 3,60,000 - ₹ 4,20,000 per yearFront Desk Executive / CRM Executive (Leads & Conversions)For Wellness center- Location: Center ChennaiOnly Female Candidates(1 or 2 yrs + Exp in Hospital/Hospitality/wellness Sector is mandatory)Job DescriptionThe Front Desk cum CRM Executive will be the first point of contact for clients, responsible for managing inquiries, appointments, and client...
-
Front Office Executive
1 day ago
Chennai, Tamil Nadu, India MIOT International Full time ₹ 4,00,000 - ₹ 8,00,000 per yearDepartment: Front OfficeReports To: Administration HeadJob Summary:The Front Office Executive serves as the first point of contact for patients, visitors, and stakeholders. Responsible for managing patient appointments, registration, and general inquiries, the role ensures smooth front desk operations and a welcoming environment for all hospital...
-
Front Desk Receptionist
2 weeks ago
Chennai, Tamil Nadu, India Kaar Technologies Full time ₹ 2,16,864 - ₹ 2,65,286 per yearGreet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email...
-
Front Office Executive
3 days ago
Chennai, Tamil Nadu, India Uniscans & Labs Pvt Ltd Full time ₹ 1,20,000 - ₹ 2,40,000 per yearJob Title: Front Desk Executive / Receptionist (Male)_Immediate Joiners RequiredRole Purpose:To ensure smooth and efficient front-desk operations, deliver excellent patient service, manage reception activities, and maintain a professional and welcoming environment that reflects the values and standards of the Diagnostic Centre.Key Responsibilities:Patient...