Front Desk Executive

22 hours ago

Chennai, Tamil Nadu, India hirring Full time ₹ 4,20,000 - ₹ 6,30,000 per year

Job Title: Front Desk Executive

Department: Front Desk

Reports To: Regional Head/ National Head

Job Description:

We are seeking a dynamic, professional, and customer-focused Front Desk Executive to be the face of our studio. This individual will be responsible not only for managing day-to-day front desk operations and guest relations but also for supporting business development and local marketing initiatives. The ideal candidate will act as a key liaison between clients and Advisors, ensuring high levels of satisfaction and contributing to the studio's growth objectives.

Key Responsibilities:

Client Management & Front Desk Operations

  • Manage front desk operations with efficiency and professionalism, ensuring all visitors receive a warm and personalized experience.
  • Coordinate with Advisors to schedule consultations and help them meet individual sales targets and earn incentives.
  • Handle inquiries via phone, email, and walk-ins, providing accurate information on services, pricing, and appointment availability.
  • Uphold and enforce all Brand Standards at the front desk and across the studio.
  • Maintain a clean, organized, and professional front office area at all times.
  • Supervise front office staff (if applicable), including assigning shifts and monitoring performance.

Business Development & Marketing Support

  • Actively support lead generation, nurturing, and conversion by following up with inquiries and walk-ins.
  • Collaborate with the sales team and Studio Manager to track leads and ensure timely follow-ups.
  • Participate in local marketing activities, such as organizing in-clinic events, referral campaigns, and community outreach programs.
  • Maintain a database of leads, prospects, and regular clients for ongoing business engagement.
  • Collect and analyze client feedback to support service improvements and retention strategies.

Reporting & Operational Oversight

  • Compile and report on daily/weekly front desk performance metrics, including footfall, lead conversion, and client satisfaction.
  • Maintain high standards of conduct, dress, hygiene, and appearance for both yourself and team members at the front desk.
  • Create efficient shift schedules and manage day-to-day workflow to ensure seamless operations.
  • Ensure the front desk area complies with hygiene, safety, and operational protocols.

Desired Candidate Profile:

  • Proven track record in lead generation, pre-sales, or front-line sales, with a focus on achieving targets.
  • Excellent communication skills in English, Hindi, and one regional language (as per location).
  • Strong interpersonal skills, telephone etiquette, and the ability to handle high-pressure customer interactions with ease.
  • Prior experience in operations or front office management is an advantage.
  • Highly motivated, well-organized, and results-driven with strong attention to detail.
  • Presentable, confident, and professionally groomed, with a welcoming demeanor.
  • Willingness to contribute to business growth through active involvement in sales and marketing initiatives.

Additional Skills (Preferred):

  • Experience with CRM software and appointment scheduling tools.
  • Understanding of studio/clinic operations in the beauty, aesthetics, or healthcare industry.
  • Social media or digital outreach experience (bonus for marketing support).

Job Type: Full-time

Pay: ₹8, ₹35,000.00 per month

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

  • Front Desk Executive

    2 weeks ago

    Chennai, Tamil Nadu, India 1 Stop Solution Full time ₹ 3,60,000 - ₹ 4,20,000 per year

    Job Description:We are seeking a professional, energetic, and customer-focused Front Desk Executive to be the face of our studio. The ideal candidate will be responsible for coordinating consultation bookings, managing front desk operations, and delivering exceptional service to enhance overall client satisfaction.Key Responsibilities:Coordinate with...

  • Front Desk Executive

    7 days ago

    Chennai, Tamil Nadu, India Frokme Full time ₹ 2,64,000 - ₹ 3,00,000 per year

    Job Summary:The Front Office Desk Sales Executive is the first point of contact for members and visitors, responsible for creating a welcoming environment while driving membership sales. This role combines front-desk administration with proactive sales, ensuring excellent customer service, smooth daily operations, and achievement of revenue targets.Key...

  • Front Desk Officer

    1 week ago

    Chennai, Tamil Nadu, India Ace Insurance Brokers Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Front Desk Officer (Receptionst)Location: Gemini Circle No. 143/1 Uthamar Gandhi Road, Anna Salai, Nungambakkam, Chennai Reports To: Admin HeadJob Overview:We are seeking a smart, organized, and service-oriented Front Desk Officer who will also take ownership of travel arrangement management for the organization. This dual role combines front desk...

  • Telecaller / Front Desk Executive

    7 days ago

    Chennai, Tamil Nadu, India Swift HR World Full time ₹ 1,20,000 - ₹ 1,44,000 per year

    Job Title: Telecaller / Front Desk Executive (Lead Generation & Follow-up)Location: Vadapalani, ChennaiEmployment Type: Full-TimeExperience: 6 months to 1 year oftelecalling or front office experienceSalary Range: ₹10,000 – ₹12,000/monthRoles & Responsibilities:Call incoming leads from online ads, walk-ins, and referrals.Briefly explain services and...

  • Front Office Travel Desk Executive

    7 days ago

    Chennai, Tamil Nadu, India Ascent E Digit Solutions Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    The person front desk on a daily basis and performs a variety of administrative and clerical tasks and Travel Desk Related Work. Required Candidate profileProven work experience as a Receptionist, Front Office Representative, or similar role.

  • Front Desk Administrator

    7 days ago

    Chennai, Tamil Nadu, India Integel Institute Of Technology Tamil Nadu Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title: Front Desk AdminLocation: Velachery, ChennaiJob Type: Full-timeExperience: 0 - 1 yearJob Summary:We are looking for a friendly, professional, and well-organized Front Desk Admin to join our team. As the first point of contact for our company, you will play a key role in creating a positive impression for clients, visitors, and employees.Key...

  • Assistant Front Desk Manager25085524

    1 week ago

    Chennai, Tamil Nadu, India Courtyard Chennai Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and...

  • Assistant Front Desk Manager

    7 days ago

    Chennai, Tamil Nadu, India Courtyard by Marriott Chennai Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionCourtyard by Marriott Chennai offers seamless access to various key locations, situated across the AG-DMS Metro Station. The hotel is conveniently located near the US Consulate, Gemini Circle, Apollo Hospital, Mount Road, and more. It provides easy accessibility to vibrant spots like Teynampet area, as well as tourist attractions such as...

  • Front Office Executive

    1 week ago

    Chennai, Tamil Nadu, India Avalon Technologies Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Seeking a Front Office Executive to manage reception duties, handle calls and support basic administrative tasks.Roles & ResponsibilitiesGreet visitors and manage front desk operations.Handle incoming calls and direct them appropriately.Perform data entry, filing and courier tracking.Travel Desk (Handle travel bookings, hotel reservations and transport...

  • Front Office Specialist

    23 hours ago

    Chennai, Tamil Nadu, India Rattha Group Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Assistant Executive/Sr. Executive – Front OfficeDepartment: OperationsLocation: Sholinganallur, ChennaiJob Overview:We are looking for a welcoming front desk representative to handle all receptionists and clerical duties at our main entrance's front desk. You are the company's "face" to all visitors, and responsible for our first impression. The ideal...