Customer Care Officer
4 days ago
Role & responsibilities
- Patient Interaction & Support:
- Greet and assist patients and visitors courteously.
- Provide accurate information regarding hospital services, departments, and procedures.
- Guide patients through registration, billing, discharge, and other processes.
- Complaint Handling:
- Address patient concerns and complaints promptly and professionally.
- Escalate unresolved issues to the appropriate department or supervisor.
- Coordination & Communication:
- Liaise with doctors, nurses, and administrative staff to ensure patient needs are met.
- Maintain clear and timely communication with patients regarding appointments, delays, or changes.
- Documentation & Reporting:
- Maintain records of patient interactions, feedback, and complaints.
- Prepare daily reports on patient service metrics and submit to management.
- Service Excellence:
- Promote a culture of empathy, respect, and service excellence.
- Participate in training programs to enhance customer service skills.
Preferred candidate profile
Immediate Joining
-
Customer Care Executive
1 week ago
Ahmedabad, Gujarat, India Coverbee2 Full time ₹ 20,000 - ₹ 22,000 per year**This Job opening is Only For Ahmedabad residents ( Salary Range 20-22k)Company Description**Coverbee is a licensed broker under IRDAI, specializing in insurance broking, real estate, and loan services. The organization is committed to delivering tailored solutions that meet the diverse needs of its clientele. With expertise across multiple domains,...
-
Customer Care Manager
7 days ago
Ahmedabad, Gujarat, India One Plus Staffing Solution Full time ₹ 8,00,000 - ₹ 12,00,000 per yearCompany OverviewOne Plus Staffing Solution is looking CRM for Premium Car Dealership, specializing in providing the best candidates for various companies. With a small team, we are dedicated to offering quality staffing solutions. Our expertise lies in sourcing and placing skilled professionals across different industries, ensuring our partners find the...
-
Customer Care Executive
4 days ago
Ahmedabad, Gujarat, India OMEGA Elevators Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany: Omega Elevators.Experience Level: 1-5 Years.Education: Any GraduatesRole & responsibilitiesWe are seeking a dedicated and customer-focused Customer Care Executive to join our team in the elevator industry. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and ensuring a high level of customer satisfaction....
-
Customer Care Executive
35 minutes ago
Ahmedabad, Gujarat, India Group Landmark Full time ₹ 2,50,000 - ₹ 5,00,000 per yearJob Purpose:The Customer Care Executive ensures a seamless and premium experience for customers by handling inquiries, coordinating between departments, resolving complaints, and maintaining long-term customer relationships. The role is vital for improving Customer Satisfaction Index (CSI) and Net Promoter Score (NPS) at the dealership.Key...
-
Customer Care Executive
2 days ago
Ahmedabad, Gujarat, India Swish Lifestyle Full time ₹ 3,00,000 - ₹ 4,50,000 per yearWe are seeking a dynamic & customer-focused Customer Care & Sales Executive to handle sales support functions like share product catalogs with B2B buyers. The role involves managing client communication, processing orders, supporting the sales team
-
Customer Care Associate
4 days ago
Ahmedabad, Gujarat, India Aditya Birla Fashion and Retail Ltd. Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionAditya Birla Fashion and Retail Ltd. (ABFRL) is India's leading billion-dollar fashion powerhouse with an extensive portfolio of renowned fashion brands and innovative retail formats. As of March 31, 2024, ABFRL achieved revenues of approximately ₹13,996 crore with operations spanning 11.9 million sq. ft. of retail space. The company...
-
Customer Care Executive
4 days ago
Ahmedabad, Gujarat, India Talent Corner Hr Services Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCustomer Care Executive should handle complaints, provide appropriate solution and alternatives within the time limits and follow up to ensure solutions by following communication procedures, guidelines & policies Required Candidate profileMust have Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Resolving...
-
Customer Care Representative
6 days ago
Ahmedabad, Gujarat, India Sophos Full time ₹ 2,00,000 - ₹ 4,00,000 per yearAbout UsSophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed...
-
Customer Care Executive- Fresher-E
4 days ago
Ahmedabad, Gujarat, India IAssess Consultants LLP Full time ₹ 2,50,000 - ₹ 4,50,000 per yearJob Title:Customer Care ExecutiveJob SummaryWe are seeking a Customer Care Executive to handle client queries, provide timely solutions, and ensure customer satisfaction. The role involves managing calls and emails, addressing complaints, and offering service-related information with accuracy and clarity.Key ResponsibilitiesHandle customer inquiries via...
-
Customer Care Executive
1 week ago
Ahmedabad, Gujarat, India Shital Motors Full time ₹ 2,50,000 - ₹ 5,00,000 per yearCompany OverviewShital Motors Pvt Ltd, based in Ahmedabad, is a prominent name in Gujarat's automotive industry, dealing with a diverse range of cars and vehicles. Established in 2004, we are known for our commitment to excellence and have a strong base of satisfied customers. As a growing company with a team of employees, we strive to deliver best-in-class...