Customer Success Manager

16 hours ago

Delhi, Delhi, India YourDost Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Who we are

Founded in 2014 by Richa Singh and Puneet Manuja, YourDOST is one of India's first and leading holistic emotional wellness organisations. We help corporates, colleges build resilient communities

We are enabling leading corporates like TCS, CK Birla Group, UpGrad, Darwinbox, Tata Consumer Products and educational institutions like IIT Madras, IIT Delhi, IIM Bangalore among others.

Our offerings include product-led engagement and offering service based Corporate Wellness offering in the Health and Wellness Space like EAP programs, Fitness options like Stepping and Weight Loss Challenges, Online Doctor Consultations, Customized Health Checks and more.Having worked with 500+ clients and touch based with over 20 lakhs lives to date we are looking for a dynamic and committed Sales & Growth Intern

To learn more about us please visit

Responsibilities

Responsible for engagement of at least 20 accounts (about 35-40 lakhs of annual business)

Building Strong Relationship with L1

Should be able to plan & execute all webinars/programs/campaigns (Engagement overall)

Should be able to do Launches

Should be able to analyze the data, create reports and send

Should be able to do Mentoring of CSM-1

Should be able to do Engagement Discussions without the presence of SCSM and Report discussions if required

Be a part of some important process

Should be able to travel

Escalation handling

Should be able drive High Retention in his/her portfolio of accounts.

Should be able to Report Red flags

Should be able to collaborate with cross functional teams.

Requirements

Graduation/Post Graduation

Graduation is Psychology field is a plus

2-5 years of experience required in customer success, human resources, business development, customer service, marketing or relevant fields.

Basic knowledge of MS Excel, PowerPoint, Google Sheets

Basic knowledge in Psychology

Prioritization skills (Time Management)

Communication - Able to communicate and write well

Active Listening - Able to listen, understand and then respond appropriately

Presentation skills

Planning Skills

Location

New Delhi (Hybrid)

Work Shifts

5 days a week

  • Customer Success Manager

    6 days ago

    Delhi, Delhi, India Thynk Success Full time

    Are you passionate about driving client growth and building long-lasting partnerships? Thynk Success — a performance-driven marketing agency specializing in the education sector — is looking for a Customer Success Manager to join our growing team.Key Responsibilities:Serve as the main point of contact for clients to manage relationships and ensure...

  • Customer Success Manager

    10 hours ago

    Delhi, Delhi, India AlgoSec Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    At AlgoSec, what you do mattersOver 2,200 of the world's leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks.Join our global team, securing application connectivity, anywhere.We are the leader in hybrid, multi-cloud cybersecurity for secure application...

  • Customer Success Manager

    1 week ago

    Delhi, Delhi, India Genefied Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job descriptionCompany DescriptionGenefied is a B2B vertical SAAS company that provides innovative loyalty solutions for consumer brands, helping them build customer loyalty and enhance retention. Our cost-effective, QR code-based solutions drive customer retention and revenue growth for various industries, including Bathware, Plywood, Auto-parts,...

  • Customer Success

    1 week ago

    Delhi, Delhi, India Hamper House By Chitra Full time ₹ 6,00,000 - ₹ 9,00,000 per year

    Position:Customer Success & Relationship ManagerOpenings:30Salary Range:₹6–12 LPA (Negotiable)Work Mode:Work from Home (5 Days Working)Language:English + Any One Regional LanguageAbout the RoleWe are seeking highly motivated and client-focused professionals to join our team asCustomer Success & Relationship Managers. The role is critical to ensuring...

  • Customer Success Manager

    2 weeks ago

    Delhi, Delhi, India Healthmug Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionFounded in 2016, Healthmug is a leading online healthcare platform in India. Healthmug provides convenient access to AYUSH medicines and other wellness products with PAN India delivery. Our platform offers free online consultations with experts in fields like homeopathy, ayurveda, unani, and nutrition. Healthmug also collaborates with...

  • Customer Success Manager

    4 days ago

    Delhi, Delhi, India Fundamento Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Sr. Solutions ArchitectSouth Delhi (Work from Office) | Full-Time About FundamentoWe're on a mission to reinvent how enterprises talk to their customersAt Fundamento, we're building voice agents that are transforming how India's biggest lenders- like IIFL, Paytm, Hero FinCorp, Shriram Finance and Jio Financial Services- talk to their customers. Backed by...

  • Customer Success Associate

    1 week ago

    Delhi, Delhi, India MCH International LLC Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Customer Success AssociateLocation: Paschim Vihar DelhiWorking Days - 6 Days (Every Sat WFH)Timing AM to 6.00 pmDepartment: Customer Success and Provider RelationsJob Summary:Mantra Care is seeking a proactive and customer-focusedCustomer Success Associateto support our growing client base and ensure a smooth and satisfying customer journey. The...

  • Customer success advisor

    2 weeks ago

    Delhi, Delhi, India Highlevel Llc Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Role & responsibilitiesListen and fully understand customer requirements and pain points and translate customer requirements into implementation plans.Develop, coordinate, and execute implementation/upgrade/conversion project plans, task schedules, and resource activities to ensure on-time and effective project delivery.Design, create and manage...

  • Customer Success Associate

    1 week ago

    Delhi, Delhi, India LQ Global Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Full TimeDelhi, IndiaOrganization NameLegitquest (LQ Global Services Pvt. Ltd.)- #### ExperienceRequired 1 Year to 4 Years- #### Compensation rangeNot Available- #### Location of postingDelhi- #### WebsiteCompany ProfileLegitquest is a GenAI platform designed for law firms, corporations, and government institutions, augmenting productivity and automating...

  • Customer Success Specialist

    11 hours ago

    Delhi, Delhi, India Studium Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Customer Success Specialist – Delhi NCRLocation:Delhi NCR (On-site; no WFH/hybrid option)Employment Type:Full-timeIndustry:SaaS | EdTech | Higher Education Quality AssuranceReports To:Head – Customer SuccessCTC - Rs. 3 Lacs to 6 LacsAbout StudiumStudium is India's most advancedaccreditation intelligence platform. We help universities and colleges...