Assistant Customer Success Manager

1 day ago

Delhi, Delhi, India Planyourworld Training Academy Full time ₹ 3,60,000 - ₹ 4,80,000 per year

Job Title: Assistant Manager Customer Success

Location: Saket, New Delhi

Employment Type: Full-Time

Job Summary:

We are seeking a proactive and customer-focused Assistant Manager to

manage team of Customer Success Officers to help customers in completing the

course. Keep the team motivated for customer engagement, resolve the

customer queries, and ensure timely completion of course by customers. The

ideal candidate should possess leadership skills, excellent communication skills,

problem-solving abilities, and a customer-first approach

Key Responsibilities:

  • Lead team by example for outbound support calls.
  • Ensure timely communication to customers with accurate information

about products/services, learning journey to customers.

  • Maintain customer records and update databases with accurate details.
  • Follow-up with customers to ensure resolution and course completion.
  • Achieve daily/weekly/monthly targets related to customer service metrics.
  • Adhere to company policies, compliance, and quality standards.

Qualifications & Skills:

Graduate in any discipline.

  • Having 1 year experience in sales and customer support each.
  • Prior experience in team handling, customer service, call centre, or related

field preferred.

  • Excellent verbal and written communication skills

(English/Hindi/regional language as per requirement).

  • Strong listening, problem-solving, and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Proficiency in MS Office and CRM tools is an added advantage.

Package:

  • CTC 4 lacs.
  • Attractive performance linked bonus.

  • Customer Success Manager

    2 weeks ago

    Delhi, Delhi, India Thynk Success Full time

    Are you passionate about driving client growth and building long-lasting partnerships? Thynk Success — a performance-driven marketing agency specializing in the education sector — is looking for a Customer Success Manager to join our growing team.Key Responsibilities:Serve as the main point of contact for clients to manage relationships and ensure...

  • Social Media Assistant

    2 weeks ago

    Delhi, Delhi, India Wing Assistant Full time ₹ 4,80,000 - ₹ 6,00,000 per year

    Please whitelist the domains "" and "" with your email provider to make sure you get our emails.Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize...

  • Customer Success Manager

    7 days ago

    Delhi, Delhi, India AlgoSec Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    At AlgoSec, what you do mattersOver 2,200 of the world's leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks.Join our global team, securing application connectivity, anywhere.We are the leader in hybrid, multi-cloud cybersecurity for secure application...

  • Customer Success Manager

    2 weeks ago

    Delhi, Delhi, India Genefied Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job descriptionCompany DescriptionGenefied is a B2B vertical SAAS company that provides innovative loyalty solutions for consumer brands, helping them build customer loyalty and enhance retention. Our cost-effective, QR code-based solutions drive customer retention and revenue growth for various industries, including Bathware, Plywood, Auto-parts,...

  • Executive Assistant

    1 week ago

    Delhi, Delhi, India Wing Assistant Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Please whitelist the domains "" and "" with your email provider to make sure you get our emails.Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize...

  • Customer Service Representative

    1 week ago

    Delhi, Delhi, India Wing Assistant Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Please whitelist the domains "" and "" with your email provider to make sure you get our emails.Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize...

  • Personal Assistant

    1 week ago

    Delhi, Delhi, India Wing Assistant Full time ₹ 1,20,000 - ₹ 3,84,000 per year

    Please whitelist the domains "" and "" with your email provider to make sure you get our emails.Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize...

  • Customer Success Associate

    2 weeks ago

    Delhi, Delhi, India MCH International LLC Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Customer Success AssociateLocation: Paschim Vihar DelhiWorking Days - 6 Days (Every Sat WFH)Timing AM to 6.00 pmDepartment: Customer Success and Provider RelationsJob Summary:Mantra Care is seeking a proactive and customer-focusedCustomer Success Associateto support our growing client base and ensure a smooth and satisfying customer journey. The...

  • General Virtual Assistant

    2 weeks ago

    Delhi, Delhi, India Wing Assistant Full time ₹ 1,20,000 - ₹ 3,84,000 per year

    Please whitelist the domains "" and "" with your email provider to make sure you get our emails.Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize...

  • Customer Success

    2 weeks ago

    Delhi, Delhi, India Hamper House By Chitra Full time ₹ 6,00,000 - ₹ 9,00,000 per year

    Position:Customer Success & Relationship ManagerOpenings:30Salary Range:₹6–12 LPA (Negotiable)Work Mode:Work from Home (5 Days Working)Language:English + Any One Regional LanguageAbout the RoleWe are seeking highly motivated and client-focused professionals to join our team asCustomer Success & Relationship Managers. The role is critical to ensuring...