Assistant Customer Success Manager
3 days ago
Job Title: Assistant Manager Customer Success
Location: Saket, New Delhi
Employment Type: Full-Time
Job Summary:
We are seeking a proactive and customer-focused Assistant Manager to
manage team of Customer Success Officers to help customers in completing the
course. Keep the team motivated for customer engagement, resolve the
customer queries, and ensure timely completion of course by customers. The
ideal candidate should possess leadership skills, excellent communication skills,
problem-solving abilities, and a customer-first approach
Key Responsibilities:
- Lead team by example for outbound support calls.
- Ensure timely communication to customers with accurate information
about products/services, learning journey to customers.
- Maintain customer records and update databases with accurate details.
- Follow-up with customers to ensure resolution and course completion.
- Achieve daily/weekly/monthly targets related to customer service metrics.
- Adhere to company policies, compliance, and quality standards.
Qualifications & Skills:
Graduate in any discipline.
- Having 1 year experience in sales and customer support each.
- Prior experience in team handling, customer service, call centre, or related
field preferred.
- Excellent verbal and written communication skills
(English/Hindi/regional language as per requirement).
- Strong listening, problem-solving, and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Proficiency in MS Office and CRM tools is an added advantage.
Package:
- CTC 4 lacs.
- Attractive performance linked bonus.
-
Customer Success Manager
2 weeks ago
Delhi, Delhi, India Thynk Success Full timeAre you passionate about driving client growth and building long-lasting partnerships? Thynk Success — a performance-driven marketing agency specializing in the education sector — is looking for a Customer Success Manager to join our growing team.Key Responsibilities:Serve as the main point of contact for clients to manage relationships and ensure...
-
Customer Success Manager
1 week ago
Delhi, Delhi, India AlgoSec Full time ₹ 5,00,000 - ₹ 15,00,000 per yearAt AlgoSec, what you do mattersOver 2,200 of the world's leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks.Join our global team, securing application connectivity, anywhere.We are the leader in hybrid, multi-cloud cybersecurity for secure application...
-
Customer Success Manager
2 weeks ago
Delhi, Delhi, India Genefied Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob descriptionCompany DescriptionGenefied is a B2B vertical SAAS company that provides innovative loyalty solutions for consumer brands, helping them build customer loyalty and enhance retention. Our cost-effective, QR code-based solutions drive customer retention and revenue growth for various industries, including Bathware, Plywood, Auto-parts,...
-
Customer Success Associate
2 weeks ago
Delhi, Delhi, India MCH International LLC Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Title: Customer Success AssociateLocation: Paschim Vihar DelhiWorking Days - 6 Days (Every Sat WFH)Timing AM to 6.00 pmDepartment: Customer Success and Provider RelationsJob Summary:Mantra Care is seeking a proactive and customer-focusedCustomer Success Associateto support our growing client base and ensure a smooth and satisfying customer journey. The...
-
Customer Success Manager, India
2 weeks ago
Delhi, Delhi, India AlgoSec Full time ₹ 12,00,000 - ₹ 36,00,000 per yearAt AlgoSec, what you do mattersOver 2,200 of the world's leading organizations trust AlgoSec to help secure their most critical workloads across public cloud, private cloud, containers, and on-premises networks.Join our global team, securing application connectivity, anywhere.We are the leader in hybrid, multi-cloud cybersecurity for secure application...
-
Customer Care Executive
17 hours ago
Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time ₹ 1,20,000 - ₹ 3,60,000 per yearJob Title: Customer Care Executive ( Freshers & Experience )Location: DelhiSalary: 15,000 – 30,000 + Attractive IncentivesWorking Days: 5.5 DaysJob Description:We are looking for a Call Center Executive who can identify and connect with potential clients through cold calling. The ideal candidate should have good English communication skills, be confident...
-
Customer Success Account Manager
4 days ago
Delhi, Delhi, India Microsoft Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWith over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their...
-
Customer Success Specialist
1 week ago
Delhi, Delhi, India Raptor Supplies Private Limited Full time ₹ 4,00,000 - ₹ 6,00,000 per yearDesignation - Customer Success SpecialistShift Timings- 12:00PM-9:00PM, 9:00AM to 6:00PM4:30AM to 12:30PMLOCATION:Lower Ground Floor, A & M Supplies India Private Limited, A-41, Block B, Mohan Cooperative Industrial Estate, Saidabad, New Delhi, Delhi 110044Job Description:Customer Success Specialist We are looking for a professional who has:Ability to...
-
Customer Success Manager
7 days ago
Delhi, Delhi, India YourDost Full time ₹ 4,00,000 - ₹ 12,00,000 per yearWho we areFounded in 2014 by Richa Singh and Puneet Manuja, YourDOST is one of India's first and leading holistic emotional wellness organisations. We help corporates, colleges build resilient communitiesWe are enabling leading corporates like TCS, CK Birla Group, UpGrad, Darwinbox, Tata Consumer Products and educational institutions like IIT Madras, IIT...
-
Executive - Customer Success
4 days ago
Delhi, Delhi, India Iron Man Lifestyle Full time ₹ 1,20,000 - ₹ 1,50,000 per year- Do you want to leverage your Customer Success skills, and be a part of a profitable, fast-growing early-stage startup, and. Help 1 Crore Indian men be more confident, improve their social skills, and help get into deeper, fulfilling relationships. We are accepting applications for a Customer Success Executive to join our growing Iron Man Lifestyle team. ...