crm
1 week ago
Medlounges Hospital is looking for a dynamic and patient-focused Customer Relationship Manager (CRM) to join our team. This role is ideal for MBA graduates with a passion for healthcare service and people management.
Key Responsibilities:
- Build and maintain strong relationships with patients and their families.
- Ensure smooth coordination between patients, doctors, and support staff.
- Manage patient feedback, address concerns, and ensure high satisfaction levels.
- Support hospital outreach, wellness programs, and retention initiatives.
- Maintain accurate patient records and prepare CRM reports.
What We're Looking For:
- MBA (Freshers can apply).
- Excellent communication & interpersonal skills.
- Strong problem-solving and people management ability.
- Passion for patient care and service excellence.
- Proficiency in English & Malayalam (Hindi is an advantage).
Job Types: Full-time, Permanent, Fresher
Pay: ₹20, ₹25,000.00 per month
Work Location: In person
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