Key Account Manager

2 days ago

Gurgaon, Haryana, India Innovist Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Experience Required:
3–6 years (with at least 1.5–2 years managing Nykaa channel P&L)

Industry Preference:
Beauty & Personal Care (BPC), FMCG, Consumer Brands

Role Overview:

We are looking for a dynamic and analytical
Key Account Manager
to drive sales, growth, and brand visibility on Nykaa. The ideal candidate will have hands-on experience in managing end-to-end P&L, strong category knowledge in BPC, and proven ability to build strategic relationships with platform partners.

Key Responsibilities:

  • Own and manage end-to-end
    P&L for the Nykaa channel
    (minimum 1.5–2 years' experience), driving consistent sales growth and profitability.
  • Drive brand presence in the
    Beauty & Personal Care (BPC)
    category with strategic plans and flawless execution.
  • Build and maintain strong relationships with Nykaa category managers to secure
    premium visibility slots, marketing opportunities, and exclusive partnerships.
  • Scale sales and market share for the brand while ensuring operational efficiency and profitability.
  • Analyze key performance metrics (sales trends, AOV, conversion rates, competition mapping) and present actionable insights via
    weekly/monthly dashboards
    for leadership.
  • Manage operational processes including
    POs, GRNs, stock forecasting, supply chain coordination, and reconciliation of claims/debit notes.
  • Lead cross-functional collaboration with
    supply chain, finance, design, and marketing teams
    for smooth execution.
  • Identify growth opportunities, negotiate platform terms, and implement innovative campaigns to strengthen brand positioning.
  • Keep track of competitor activity and market dynamics to stay ahead of industry trends.

Requirements:

  • Bachelor's degree in Business, Marketing, or related field.
  • 3–6 years of relevant experience in e-commerce account management, with
    at least 1.5–2 years of direct Nykaa channel management.
  • Strong knowledge of the Beauty & Personal Care (BPC) category.
  • Proven track record of delivering
    sales growth, profitability, and operational excellence
    on Nykaa.
  • Excellent relationship-building, negotiation, and communication skills.
  • Strong analytical mindset with proficiency in Excel, dashboards, and reporting.
  • Ability to work in a fast-paced environment with cross-functional teams

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