Relationship Manager
2 days ago
Role Details:
The Current Account Relationship Manager (CA-RM) is responsible for managing and growing a portfolio of business clients, focusing on their Current Account GBO requirements, trade finance services, Cash Management Service (CMS) requirement within the mapped book.
The role involves providing personalized banking services, identifying client needs, and offering tailored solutions to ensure customer satisfaction and loyalty.
The CA- RM is also responsible for acquiring high value new clients from catchment, cross-selling other banking products, and ensuring compliance with all relevant regulations.
Work Experience:
5-6 years of experience in Retail Branch Banking (in SME liabilities / lending / RTFx space) with min. 1-2 years of Relationship Management experience (Current Account experience is preferred)
Requirements:
- Strong understanding of current accounts and associated banking products.
- Excellent communication, negotiation, and interpersonal skills.
- Customer-focused with a passion for delivering exceptional service.
- Strong problem-solving and analytical abilities.
- Ability to manage time effectively and prioritize tasks.
- Sales-oriented with a proven track record of meeting or exceeding targets.
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