Manager / Sr. Manager ( Commercial Claims)
10 hours ago
Timely settlement of assigned claims
Effectively coordinating between client / branch office / insurer / surveyor to ensure timely resolution of non-EB claims within Company defined TATs
Handling day-to day servicing requirements of claims on a timely basis to ensure complete customer satisfaction
Effectively managing the team of Executives who may report to him / her
Ensuring that all required MIS reports are updated and submitted on a timely basis
Ensuring compliance with IRDA requirements in respect of claims management
Maintaining excellent relationships with insurers / surveyors to ensure support for claims settlement
Ensuring that all operational requirements / processes are met as per Company defined TAT
Excellent knowledge of general insurance products (property and marine are mandatory) to enable settlement of claims related to the same
Prior experience at insurer / insurance broking firm / surveyor
Existing relationships with claims settlement teams at PSU Insurance companies / surveyors (D)
Able to deal with / handle the requirements of large corporates
Proactive in handling customer needs
Multi-tasking & prioritizing
Strong interpersonal skills
Excellent communication skills
Abreast with technology
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Claims Investigations Manager
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Claims Operations Manager
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Manager Commercial
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Contracts Manager
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