Claims Executive
2 days ago
Responsibilities:
- Claims Processing Analysis: Conduct comprehensive analysis of claims data to identify trends, anomalies, and opportunities for improvement.
- Quality Assurance: Execute quality assurance processes to verify the accuracy and completeness of claims submissions and adjudications.
- Performance Monitoring: Monitor key performance indicators (KPIs) related to claims processing efficiency, accuracy, and turnaround time.
- Root Cause Analysis: Investigate discrepancies or errors in claims processing, performing root cause analysis and implementing corrective actions.
- Documentation and Reporting: Maintain detailed documentation of analysis findings, QA results, and corrective actions taken. Generate regular reports for management review.
- Process Optimization: Collaborate with cross-functional teams to streamline claims processing workflows, eliminate inefficiencies, and enhance overall quality.
- Compliance Assurance: Ensure adherence to regulatory requirements, company policies, and industry standards in all claims processing activities.
- Training and Support: Provide guidance and support to sales team, offering training on best practices, system usage, and quality standards.
Qualifications:
- Bachelor's degree in a relevant field such as Healthcare Administration, Business Administration, or Finance,1-2 years of experience in a similar role, preferably within the healthcare, insurance, or financial services industry.
- Strong analytical skills with the ability to interpret complex data sets and draw actionable insights.
- Proficiency in Microsoft Excel or similar data analysis tools.
- Excellent communication skills, both verbal and written, with the ability to effectively interact with cross-functional teams.
- Knowledge of claims processing systems and familiarity with industry-specific terminology and regulations is desirable.
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