Customer Service Representative

1 week ago

Ahmedabad, Gujarat, India Travelodeal Holidays Full time ₹ 2,00,000 - ₹ 2,50,000 per year

Role & responsibilities

  • Handle inbound and outbound calls from international customers.

  • Provide assistance in resolving customer inquiries, complaints, and requests in a timely and professional manner.

  • Maintain clear and concise communication with customers

  • Accurately document customer interactions, issues, and resolutions in the CRM system.

  • Ensure all customer data is handled and stored according to privacy regulations and company policies.

  • Effectively manage time and handle multiple customer interactions while maintaining quality service.

  • Prioritize tasks and handle urgent requests promptly and resolve within effective time frame.

Preferred candidate profile

  • Candidates holding experience in UK/ US Voice / Chat process

  • Candidates ready to work in UK Mid /Night Shifts are preferred

Please find company link-

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