Customer Service Representative

2 weeks ago

Ahmedabad, Gujarat, India Technomine Full time

Job Title: Customer Service Representative

Salary Up to - 3 LPA - 4 LPA

Company: Technomine Group (UK Travel Operations)

About Us:

Technomine Group is a global outsourcing and operations partner for businesses across the UK, US, and Canada. With our UK-based travel company, we provide premium travel support services and customer experience management. We are now looking for Travel Desk Admin Executives who are eager to begin their careers in international travel operations.

Role Overview:

This is an excellent kickstart opportunity for freshers to gain international exposure while working with UK clients. As a Travel Desk Admin Executive, you will handle backend travel support operations, ensure accuracy in bookings, assist with administrative travel tasks, and coordinate with internal teams.

Key Responsibilities:

  • Provide administrative support for travel bookings, reservations, and related documentation.
  • Manage customer queries and ensure timely resolution through emails, chats, or calls.
  • Maintain travel records, itineraries, and invoices accurately.
  • Coordinate with UK counterparts to ensure smooth workflow and process adherence.
  • Work in rotational shifts to support UK travel operations.
  • Ensure compliance with company standards and client requirements.

Required Skills & Qualifications:

  • Graduate in any discipline (freshers are welcome).
  • Good communication skills in English (written and verbal).
  • Basic computer knowledge (MS Office, email handling, data entry).
  • Strong attention to detail and problem-solving ability.
  • Willingness to work in rotational shifts.

What We Offer:

  • 5 days working with rotational shifts.
  • Opportunity to work with an international UK-based travel company.
  • Exposure to global clients and travel processes.
  • Career growth within Technomine Group's multinational business divisions.
  • A professional and supportive work environment.

Job Types: Full-time, Permanent

Benefits:

  • Food provided
  • Leave encashment
  • Provident Fund
  • Accommodation

Schedule:

  • Rotational Shifts and week offs ( Day And Night Shift both - Monthly Rotation)

Ability to commute/relocate:

  • Navrangpura, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Language:

  • English (Mandatory)

Work Location: In person

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