Customer Service Representative
1 day ago
Company Description
Hybrid Solar Solutions Australia is dedicated to providing tailored solar energy solutions to residential customers. With a personalized approach, our experienced solar experts conduct on-site assessments to design custom solar system layouts that optimize energy savings. We are committed to delivering high-quality products and services to homeowners and businesses considering solar installations. Our mission is to meet the unique energy needs of our clients while promoting sustainability.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Ahmedabad. Responsibilities include addressing customer inquiries, resolving issues, providing support, and ensuring excellent customer service. The role also involves maintaining a high level of customer satisfaction by delivering a positive experience at every interaction, guiding customers through processes, and ensuring their needs are met efficiently and effectively.
Qualifications
- Proficient in Customer Service, Customer Support, and maintaining overall Customer Satisfaction
- Strong communication and interpersonal skills
- Ability to handle multiple tasks efficiently and problem-solve in a customer-centric environment
- Previous experience in a similar role in the renewable energy sector is a plus
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