Documentation Officer
10 hours ago
Job Summary:
The Documentation Officer will be responsible for creating, managing, and maintaining organizational documentation, including SOPs, company policies, and process manuals. The role focuses on process standardization, compliance, and operational efficiency, enabling the Business Excellence team to optimize workflows and strengthen organizational governance.
Key Responsibilities:
Process Documentation & Standardization:
Develop, update, and maintain SOPs, policies, and workflow documents in alignment with ISO and quality management standards.
Ensure availability of Process Flow charts across all departments and processes
Document Control & Version Management:
Implement and manage centralized document repositories with strict version scontrol.
Ensure all documentation is audit-ready and adheres to internal and regulatory compliance requirements.
Business Excellence Support:
Collaborate with cross-functional teams to identify process gaps and improvement opportunities.
Assist in process audits, gap analysis, and standardization initiatives.
Technical Tools & Reporting:
Proficient in MS Office Suite, SharePoint, and document management systems.
- Use process mapping tools to visually represent workflows.
Prepare analytical reports on documentation status, compliance, and process adherence.
Training & Awareness:
Develop user manuals, SOP guides, and training material to facilitate adherence to documented processes.
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